PERFORMANCE
VARIANCE FROM SPECIALIST AGENCIES
VARIANCE FROM SMALL SIZED AGENCIES
VARIANCE FROM APS OVERALL
VARIANCE FROM 2020
RESPONSE SCALE
%
In the last month, please rate your workgroup ’ s overall performance:
32 % 55 % 12 %
+5
+3
+2
-
Excellent
0
0 +3
-
Very good
-3
-1
-4
-
Average
1 %
-1
-1
-1
-
Below average
0 %
-1
-1
0
-
Well below average
In the last month, please rate your agency ’ s success in meeting its goals and objectives:
21 % 65 % 13 %
+5
+3
+2
-
Excellent
+10
+8
+12
-
Very good
-11
-8
-9
-
Average
0 %
-3
-3
-4
-
Below average
1 %
-1
0
-1
-
Well below average
AT LEAST 5 PERCENTAGE POINTS LESS THAN COMPARATOR
AT LEAST 5 PERCENTAGE POINTS GREATER THAN COMPARATOR
KEY
2021 APS employee census
PAGE 15.
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