Donahoe Kearney - January 2022

Why Doesn’t Anyone Believe You? As everyone reading this knows, all we do is help people with serious injuries — we guide you through the process so you can stand up to the insurance company. While we can’t help everybody — I wish we could, but the legal system just doesn’t work that way — we really try to get to know the people we work with.

Having done this now for 27 years, we’ve seen a real shift in what used to be a pretty basic thing.

More and more these days we are running into insurance company lawyers, doctors, and adjusters who just don’t believe you. It doesn’t matter what you say or what happened, they just won’t believe you. I don’t know if it is because of politics, social media, or what, but it seems like more and more people we deal with on the other side just don’t believe you, no matter what the evidence and facts of the case say.

inappropriate activity, funny things that happened to them growing up. My favorite was the story of how my grandmother busted into a pool hall in the 1940s and lit into one of my high school-aged uncles and the owner because he was there when he should have been in school, but she never saw two of her other sons hiding under a pool table. And there was no “snitching,” so she didn’t find out until the 1970s. That’s why we do a lot to connect with people. Anyone who has been through a deposition knows that no matter what questions you’re asked, we focus on those critical things that help you tell your story. Our goal is always that the insurance company understands who you are and what you’ve gone through.

How do we get past this?

A lot of what we do now is tell our clients’ stories. Remember when you were a kid and were fascinated by stories?

My dad was a great storyteller and so were a couple of my uncles. They could really capture the suspense, the characters and the pace of what they were telling. Now, a lot of those stories involved growing up in Chicago — ditching school, vaguely illegal or

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