Hybrid Mail Customer Guide

7.4 Document template

All items sent using the Hybrid Mail service must follow the correct template so that we can ensure the address is always visible in the window and that we are able to add the required production markings. The following rules must apply: • There must be a clear margin of 10mm on all sides of the document • The address box must be no larger than 78mm wide and 50mm tall. It must be positioned 19mm from the left side of the document and 47mm from the top of the document. • There must be a clear space within the document window for the CBC & 2D barcode this will be 10mm high from the bottom of the address window and cover the full width 80mm of the document window • There must be a clear space 12mm wide and 12mm tall which must be positioned adjacent to the right hand edge of the document and 227mm from the top of the document See the document template guide overleaf for the full description, dimensions and format. The system can automatically amend your document to fit within this template without the need to make amendments to the source document.

Hybrid Mail Product Guide / October 2015 / V2

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