5.8 Other features
• All data is compressed and encrypted to 128 bit and all document transition takes place over a secure HTTPS or SFTP connection. The data remains encrypted until it is printed • The Whistl server receiving the data is housed in a secure, hosted, data centre • After 14 days of the data being printed and posted, all data is deleted and space overwritten on the servers • All information submitted to, and processed by, the Hybrid Mail system will be treated as confidential, as per the Whistl Protection of Information policy 5.7.2 Physical security • The production site is a highly secure site with CCTV, 24 hour security, alarms, secure perimeter fencing, personnel screening, and visitor access control • The production process is fully accredited to ISO/ IEC 27001:2005. (information and data security) • All authorised personnel are fully compliant with the Mail Integrity Code of Practice and are subject to vetting and CRB checks before employment in accordance with C&CCC (APACS) Standard 55 • All authorised employees are mandated to sign a Non Disclosure Act as part of their contract of employment • The only human intervention in the process is when printed data is transferred to automated fulfilment equipment • For full details of our security and data protection process please contact Hybridmail@whistl.co.uk
The other features of the product include:
Full audit trail – all your documents have a full audit trail that details when they were sent, where and who to, and at what time they were submitted and printed 24 hour availability – the system is available 24 hours a day 7 days a week to ensure that customers can access the system at any time to take advantage of the production window or to carry out document activities at non-peak times of the day Robust and reliant – the system is designed for full resilience and robustness and has back up facilities in place in the very rare event that part of the solution should fail Scalability – the solution is fully scalable and can handle all your document requirements however many items you send Custom look and feel – the print driver and the user website can be tailored to suit your own organisation’s image (reskinning), this includes adding your logo and corporate colours (costs may apply) Ease of use – all the Hybrid Mail applications and interfaces are intuitive and easy to use even for those who are non-IT literate. Workflow authorisation – workflow processes can be set up for any documents that need management approval before being posted Select your posting dates – select the date that you want your letters posting using a simple calendar system Extracting document references – we can extract specific pieces of data from your document, such as a reference or invoice number, which can then be used to search for the document in the document store, or be provided as part of your management information
Hybrid Mail Product Guide / October 2015 / V2
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