‘Beer System Analysis’ to ensure customers are getting e ciency out of the beer system, to provide a quality draught beer experience every time. The Typsy online training oers a range of ‘badges’, which employees earn by completing a series of short lessons and quizzes. “The program provides in-depth knowledge to sta so they’re ready to answer questions from customers, and most importantly, they learn how to pour the perfect beer, every time, reducing wastage,” Ms Butcher said. “At CUB, we love good beer, so of course the program also teaches people about the history of beer, its dierent styles and basic food and beer matching, which venues can use to create interest in their products. You don’t need to be a customer to learn how to master pouring a beer. The ‘perfect pour’ program is open to anyone who wants to learn. It’s a skill we’re passionate about and we want to pass it on.” In addition, sta can use the training to build their keg-changing skills and learn best practice for cleaning lines and gas system operations to ensure only the highest-quality draught beer is served. Typsy is an Australian online learning platform aimed at up-skilling hospitality workers. It has more than 800 video lessons in its Netflix-style library.
The CUB training on Typsy has been exceptionally helpful in upskilling our sta and in- creasing their engagement and investment in their work. There’s a noticeable dierence in sta having a greater overall under- standing of the products, which means better pours and far less wastage. We’ve had quite a few sta members express how inter- esting the CUB Typsy training was and they are now passing their knowledge on to other sta and customers. I can tell the sta have greater confidence in their pours and the consistency has been well received by the customers too. I’d definitely recommend to use the CUB training on Typsy to any venue, it’s been fantastic for us.
Ben Carpenter, Owner Beach Hotel Burnie
As a THA Member you can access all the learning opportunities available through Typsy FREE, including the entire range of CUB learning opportunities, for more information and to get your team pouring the perfect beer please contact Penny Holmes penny@tha.asn.au or click on this link for more info www.typsy.com/suppliers/cub
THA HOSPITALITY—REVIEW: APRIL 2021 | 27
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