EXPERIENCE AT THE READY
Dock Associates Help Coach Teammates Through Mentor Program For many years, our driving force has had a driver-trainer program to help newer associates get acclimated to the road. That same thought process is now being taken to the dock, as we recently began a new Dock Mentor Program Dock Mentor Program. “If you’ve been out on the dock long enough, those associates who are experienced, when they speak up, people listen to them because they are respected,” says AMOS ROGAN of our LTL operations leadership. “That’s what we want to foster. We want to build on the respect that these mentors have earned because of the way they do their job, the way they carry themselves, how safe they are and how productive they are.” So far, we have nearly 40 dock mentors in place at 14 facilities. These are associates who have great experience and want to share what they’ve learned with their teammates. The program also provides our facilities with another set of eyes, helping ensure we deliver excellence with safety and best practices in mind. The early feedback has been outstanding, and we plan to grow the program as needed. “So far, it is paying great dividends for us,” says Atlanta West Service Center Director ZACH ERVIN . “We have people in these positions who are serious
Atlanta West dock associate ROD JOHNSON (center), pictured with operations manager DWAYNE GRIBBLE (left) and Service Center Director ZACH ERVIN (right), is one of our dock mentors who helps coach fellow teammates on the platform.
about teaching dock associates how to do things the right way.” Amos says the mentor selection process is designed to ensure we have the best associates ready to help their peers. “It’s an elaborate vetting process. You don’t just walk up and say, ‘Hey, I’m a mentor,’” Amos explains. “We try to make it a big deal. It’s something that gives them distinction. They have a different shirt that says ‘Mentor’ on it, there’s a compensation difference, and they receive a certificate from GARY SASSER and LARRY MASON. ” Amos adds that our Dock Mentor Program is a unique opportunity for associates who might be interested in a leadership role in the future. “Dock mentors are not required to move into leadership in the future,” Amos says. “But when a leadership position does come open, they can be better prepared to put their name in, if that’s what they want to do. The program definitely helps with associate development, and it helps us improve our productivity and safety on the platform.” Are you interested in becoming a dock mentor? Reach out to your leader to learn more about the program and the selection process. T m
2024 Children’s Art Calendar A Partnership With St. Jude SUPPORTING THE GOOD WORKS OF ST. JUDE Since 1971, one of our main goals as a team has been to help people succeed. An important way we do that is by supporting the good works of St. Jude Children’s Research Hospital through our special relationship with Averitt Cares for Kids.
$10 gift card. The young artist whose submission is chosen for the cover will get a $100 gift card, while the others whose entries are featured in the calendar will win $50 gift cards. The deadline for the 2024 Children’s Art Calendar entries is Friday, June 30, 2023. For more information, visit InsideAveritt.com/Calendar. T m
As part of those ongoing efforts, we’re excited to say that we’re partnering with St. Jude for our 2024 Children’s Art Calendar. We want to see what the good works of St. Jude mean to your children or grandchildren. We’ll choose the best entries for the calendar, and St. Jude has provided artwork from some of its patients that will be part of the calendar. Each child who enters will receive a
IN THIS EDITION Included in this edition of Team Matters is an entry form is an entry form for the 2024 Children’s Art Calendar. We look forward to seeing what the good works of St. Jude mean to your children and grandchildren!
Artwork by St. Jude
patient Amber
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