ROLES
NATIONAL ACCOUNT SPECIALIST
Maintain oversight on completion of service and inspections. Manage customer contract requirements and performance metrics. Lead customer business reviews. Allison McKee | Cracker Barrel, FedEx, Woodspring Suites, Sprouts Joselyn Vang | Grainger, IRM, Target, Bass Pro, GM Sammy Jo Hallbeck | USAR, Honeywell Chris Lott | WalMart Hannah McClellan | Implementation
OPERATIONS TEAM LEAD
Inspections: Bill Meister | Bill.Meister@api-nsg.us | Direct: 651.925.8512 Service: Meghan Conway | Meghan.Conway@api-nsg.us | Direct: 651.925.8524 Implementation: Stephanie McNeil | stephanie.mcneil@api-nsg.us | Direct: 651.925.8568 Leads team of Regional Inspection and Service Coordinators and Account Specialists. Provides direction and support to the team. Identifies areas of opportunity to improve service delivery.
OPERATIONS MANAGER
Lauren Thompson | Lauren.Thompson@api-nsg.us | Direct: 651.925.8539 Christie Davis | Christie.Davis@api-nsg.us | Direct: 651.925.8549 ESCALATION ROUTE
NATIONAL ACCOUNT SPECIALIST
REGIONAL COORDINATOR
OPERATIONS MANAGER
TEAM LEAD
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