COMPUTER USER SUPPORT SPECIALIST CIS 11.0101 (Short-Term Certificate)
Program Description: The program includes courses designed to prepare students for entry level positions requiring skills to answer questions or resolve computer problems for clients in person, via telephone, or electronically. In addition, the students can assist clients in the use of computer hardware and software, including printing and operating systems. Job Opportunities: The Computer User Support Specialist is listed as a high demand occupation in Alabama with an average of 25 job openings in south Alabama and an estimated annual salary of $44,473.
Admission Requirements: High School diploma or GED
Typical Student Load and Courses by Semester
Note: This is a sample course sequence. Courses scheduled each semester may vary according to student progress and the need for developmental classes.
Course Number/Course Name
Theory Hrs.
Lab Hrs.
Credit Hrs.
CIS 146 Microcomputer Applications
3
0
3
CIS 249 Microcomputer Operating System
3
0
3
CIS 268 Software Support
3
0
3
CIS 269 Hardware Support
3
0 0
3
12
Total
12
Total Credit Hours Total Contact Hours
12
180
99
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2022-23 College Catalog and Student Handbook
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