Program Description: The program is designed for the purpose of preparing students to keep the offices of physicians, hospitals, and other health practitioners running smoothly. Students learn to update and file patients’ medical records, fill out insurance forms, arrange for hospital admissions and laboratory services, answer telephones, greet patients, handle correspondence, schedule appointments, and handle billing and bookkeeping. Work habits and attitude, as well as the ability to communicate effectively, are an integral part of the program. To validate skills and receive an industry-recognized credential, students are required to complete the Microsoft Office Specialist (MOS) certification exam in Microsoft Word. Additional MOS exams for credentials are available to students such as Microsoft Excel, PowerPoint and Access. Job Opportunities: The demand is strong for medical office assistants to seek employment in offices of physicians, public and private hospitals, including inpatient and outpatient facilities; office of other health practitioners such as chiropractors and optometrists. Students may also seek employment in other healthcare industries such as outpatient care centers, nursing and residential care facilities.

Admission Requirements: High School diploma or GED

Program-level Student Learning Outcomes: Upon completion of the Medical Office Administration Program:

1. Students will generate appropriately formatted, accurate, and attractive business documents with efficiency. 2. Students will model effective written, oral, and nonverbal communication skills. 3. Students will demonstrate basic accounting procedures used in business and industry. 4. Students will perform office tasks required for employment in a medical environment.

Typical Student Load and Courses by Semester

Note: This is a sample course sequence. Courses scheduled each semester may vary according to student progress and the need for developmental classes.


2022-23 College Catalog and Student Handbook

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