ETSD 2024 GOALS & MAJOR HIGHLIGHTS
While a governing entity, ETSD made it clear to stakeholders that its approach to governance is geared towards collaboration, engagement, and efficiency, with the ultimate goal being working together towards shared objectives and goals. Accordingly, ETSD defined 8 goals for 2024 touching every aspect of the business; Strategic, Capacity, Operational, Engagement, Governance, Technology, Innovation, and Development. The below will display ETSD’s 2024 progress against its goals:
Goal 1 - Strategy & Direction Goal Description : Drive informed decisions, increase efficiency, and strengthen ETSDs future mandate by developing and deploying strategic capabilities captured in a framework that serves as a foundation for ETSD’s future success. Focus Areas: - Strategic Planning & Alignment: ETSD will establish clear 2024 goals, review its mission and functions, and set up a Strategic division to guide long-term growth and success. - Performance Improvement: ETSD will use the EFQM model to continuously assess and improve its performance across functions, processes, and governance. - Brand Building & Expansion: ETSD will develop its brand identity and values while fostering engagement and partnerships. Q1 2024 Highlights & Progress: - Established the ETSD 2024 Goals with a focus on 8 key areas. - Established the Performance, Strategy and Digitalization office to focus on key strategic elements at ETSD and guide development and growth. - Initiated an EFQM-based gap assessment at ETSD for operational excellence. - ETSD held a major internal event to welcome PTS and solidify its internal identity and brand. - Established partnerships with StaffCo to streamline SMP management and reduce administrative burden within ETSD. - Worked with THE LINE on a Continuous Improvement Strategy – Implementation Plan. - Completion of a Draft Geographic Information System Strategy.
ETSD QUARTERLY REPORT | Q1 2024
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