NEWSLETTER OCTOBER 2024
MONTHLY VILLAGE NEWS
ANNUAL HOME BUILDER EVENT ON ‘THE ISLAND’ WITH LILY HOMES SPECIAL GUEST STAR ‘SEXY PETE’ BRINGING COOL TO THE ISLAND
Our long standing customer from Lily Homes, Pietro Lizzi knows how to bring the ‘cool’ to our Harbour event. He likes to set a standard – known as THE EVOLUTION OF SEXY PETE! We love having Pete at our HNC events along with the rest of the Lily Homes crew including: Natalie, Santina, Tayla and Robbie. These guys always know how to have fun and party it up and show us their groovy moves on the dance floor! Pete is definitely a standout amongst all our amazing customers I’ve met over the last 18 months. Keep up the vibes Pete! David Cramond – Proprietor NSW / ACT
www.harveynormancommercial.com.au
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NEWSLETTER OCTOBER 2024
NEW DEVELOPMENT
‘HERITAGE’ NORTH WOLLONGONG BY HIGHLY REGARDED THREE GOLD STAR iCIRT-RATED BUILDER – MODCO
VIRGINIA ST, NORTH WOLLONGONG NSW H eritage is a captivating development consisting of 22 luxurious, contemporary apartments and penthouses. These two and three bedroom residences are a testament to modern elegance. Just 400 meters from the beach Heritage has been thoughtfully designed by PRD Architects to reflect the coastal elegance of the area. Kitchens are meticulously designed and equipped with premium quality high-end Fisher & Paykel and Haier appliances.
To view more on Heritage CLICK HERE
BUILDER DEVELOPER: Modco are a leading Sydney property developer specialising in world-class investment properties and luxury apartments. Wholly Australian-owned and operating for more than a decade, Modco has extensive experience building comprehensive developments in Sydney’s most desirable areas with growth. They specialise in large-scale constructions, luxury custom homes, medium-density residential projects, commercial complexes, and high-rise, mixed-use multi- residential sites.
Images are ‘artists impression’ only, not actual photo.
RYAN WILLINGHAM and his support team have supplied products from the following quality brands...
If you need assistance or product information for your next project contact Ryan via email: ryan.willingham@au.harveynorman.com
www.harveynormancommercial.com.au
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NEWSLETTER OCTOBER 2024
NEW DEVELOPMENT
COMMUNITY FACILITY IN THE HEART OF THE HARBOUR
BORDER ALLAN
THE CRESCENT, MOSMAN NSW A llan Border Oval Pavilion and grandstand forms a vital part of the sporting and community destination in the heart of Mosman. Our Commercial Equipment team had the pleasure of supplying commercial whitegoods for the Allan Border Oval Pavilion project in Sydney’s harbour side suburb Mosman. The pavilion and grandstand include change rooms, public toilet amenities, a kiosk, function room, kitchen, scorers room, a terrace, and an outside barbecue area. The team supplied premium commercial products, including an underbench beer and wine fridge, glass-door fridge, ice cube maker, upright fridge, display storage freezer, and undercounter dishwasher.
BUILDER: Reitsma Constructions was Incorporated in 1973 as a largely residential builder, they gradually broadened their range of expertise to include churches, schools, commercial, industrial, retirement living and medium density residential construction.
JAMES DIPLAS and his support team have supplied products from the following quality brands...
If you need assistance or product information for your next project contact James via email: james.diplas@au.harveynorman.com
www.harveynormancommercial.com.au
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NEWSLETTER OCTOBER 2024
PROJECT AT A GLANCE
CONTEMPORARY 6-LEVEL SUTHERLAND DEVELOPMENT COMPRISING 1, 2, 3 & 4 BEDROOM APARTMENTS
GLENCOE ST, SUTHERLAND NSW Modern is one of Australia’s leading builder-developers with an enviable reputation for delivering complex, high-value residential and mixed-use developments in Sydney’s prestigious Upper North Shore, St George and inner-city regions.
To view more on Eterna CLICK HERE
TONY BARNES SUPPLIED QUALITY
Image is ‘artists impression’ only, not actual photo.
APPLIANCES
If you need assistance or product information for your next project contact Tony via email: tony.barnes@au.harveynorman.com
AWARDS EVENT L e C avist BRING THE FRENCH CHEERS AT AUSTRALIA’S MOST PRESTIGIOUS WINE & BEVERAGE LIST AWARDS
Recently L eCavist was a major sponsor of the 2024 Australian Wine List of the Year Awards held at the Ovolo Hotel, Wooloomooloo. LeCavist are a French purveyor of wine storage solutions, their team members Alex Clerch and Thibaut Caumont attended with Brand Ambassador French-Australian chef Manu Feildel, they presented one of the prestigious wine awards. A few HNC staff also attended with Proprietor David Cramond and Kabe Franklin privileged enough to take part in the masterclass on Museum & Aged Wines . It was fantastic to see the L eCavist wine cabinets on display and being showcased with the award winning wines!
www.harveynormancommercial.com.au
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NEWSLETTER OCTOBER 2024
AWARDS EVENT
SOUTH COAST BUILDER ROCKS SYDNEY MBA AWARDS
At the recent Master Builder Association NSW awards, our South Coast customers Holmes Building South Coast received the winning award for Best Contract Home $1.5 – $2million . This is a great achievement for a south coast builder! The winning design was ‘The Marina’ located at Culburra Beach, featuring a distinctive design in a challenging location. The builder achieved a result to be proud of with this unique and stunning home, inspired by the sand dunes it sits on. Darren Holmes and Rod Marsh are partners in Holmes Building who attended the event with their wives Tina Holmes and Amanda Marsh they have an excellent reputation for quality work and workmanship. Also in attendance was Nathan Tamblyn their foreman) and his wife Amy. Holmes Building South Coast are big supporters of HNC Nowra.
Tina & Darren Holmes, Amanda & Rod Marsh, Amy & Nathan Tamblyn
Awards sponsor representative with Rod Marsh, Darren Holmes, Nathan Tamblyn with presenter Liv Phyland
www.harveynormancommercial.com.au
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NEWSLETTER OCTOBER 2024
SHOWROOM VISIT
INTERNATIONAL GUESTS AT TAREN POINT David Cramond and the HNC team were thrilled and honoured to host our local and Italian friends from SMEG for a tour of our Taren Point showroom last month. Our VIP guests included Italy’s CEO of Smeg, Mr. Vittorio Bertazzoni, and long-standing
friend of our business, Emer Zavaroni, Smeg’s Brand Ambassador, along with the local Smeg management team: Wayne Campbell, Charmaine Conyers, and Brendan Way. The team enjoyed canapes and an Italian-inspired antipasto grazing table full of delectable and delicious Italian produce as they viewed our Smeg display. We were excited to hear about the launch of Smeg’s new products, which are due to be released soon. We extend our heartfelt thanks
to all the Smeg team for taking the time from their busy schedules to visit us. Your support is invaluable, and we look forward to continuing to grow the Smeg business together.
“
I would like to express our heartfelt thanks for the warm welcome at your
beautiful showroom. The presentation was fascinating, and the buffet display was truly remarkable. Given our long-standing business relationship and friendship, it was fitting for Vittorio to visit you during his brief trip. He was thrilled with the experience and deeply impressed by the effort you put into hosting us so graciously. Lastly, I take great pride in saying that our business partnership, strengthened by our friendship, will continue to thrive, and grow without limits. Until our next meeting, thanks again and kind regards. Emer Zavaroni – Smeg
Emer Zavaroni, David Cramond with Mr. Vittorio Bertazzoni
”
www.harveynormancommercial.com.au
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NEWSLETTER OCTOBER 2024
GETTING SOCIAL ANNUAL HOME BUILDER EVENT ON SYDNEYS ‘THE ISLAND’
Home Builder customers enjoyed a spectacular summer night floating on stunning Sydney Harbour on-board the iconic floating beach Club ‘The Island’ . Our guests were escorted to the floating beach club via a private water taxi, where they enjoyed sweeping views across Sydney Harbour, along with delicious food and beverages. Guests danced the night away to the cool beats of our favourite Island DJ, Jessica. The Island event is always popular with our customers, and this time was no exception. Great weather was a bonus, adding to the perfect evening. A massive thank you to our major supporting suppliers SEIMA , FISHER & PAYKEL and RHEEM .
To view all ISLAND event photos CLICK HERE ISLAND GUESTS INCLUDED: Lily Homes, Sekisui, Brilliant Homes, Icon Homes, Creation Homes, Firstyle Homes, Oakworth Homes, New Living Homes, Crystele Homes, Verona Homes, Skymark Group, Rehaan Builders, Oscar George, Mane Homes, IHB Construction, Onboard Building, Berrel Homes, Bentino, Stiletto Homes, Evolution Building, Flash Homes, Hue Homes, Grand Pacific, Burraneer Bay Building, Elmwood Homes, Tran Build, LCS AIR, Rise Property Group, Insight Developments, Raymond Vincent Homes, Holmes Building South Coast and Kinghorn Builders.
www.harveynormancommercial.com.au
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NEWSLETTER OCTOBER 2024
GETTING SOCIAL
OLIVIA’S HEART-FELT SYDNEY JOURNEY WITH HER POP-ROCK TEENAGE DREAM ON ‘GUTS’ WORLD TOUR
American singer-songwriter Olivia Rodrigo didn’t disappoint playing four sold-out shows at Qudos this month. You you could feel the excitement in the arena the second she came on stage, thousands of fans screamed as she belted out her catchy tunes. Everyone seemed to know the words to her witty, fun and breakup songs. She had the crowd in the palm of her hands the whole night. It was such a fun and entraining show all our guests loved her, if they weren’t Olivia fans before they are now! Thank you to our fantastic suppliers who co-hosted these concerts with us... FISHER & PAYKEL , ARTUSI and PARISI .
www.harveynormancommercial.com.au
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NEWSLETTER OCTOBER 2024
GETTING SOCIAL SLICK MOVES WITH R&B HITMAKER ‘NE-YO’
On Thursday 3rd October our HNC staff, Nicole Mensforth (specification team) and Jesse Blundell (Projects) together with SMEG hosted customers at in our Qudos Bank Arena corporate for the American R&B superstar Ne-Yo concert. The three-time, Grammy Award winner brought cool grooves to his sold out Champagne & Roses tour and included classic hit ‘Closer’, energetic choreography, sharp-looking power suits, funky backup dancers and special guest Lloyd. Our guests included: Icon Constructions, Blaq, DKO, FJC and Platino Property. Thank you to supporters SMEG and their reps Nathan Butwell and Rico Ungaro who joined us for a night that was such a vibe!
2024 NRL FOOTY FINALS LUNCHEON CLICK HERE TO VIEW OUR FOOTY EVENT MEDIA GALLERY FOR VIDEOS AND PHOTOS ! AND IN CASE YOU MISSED IT....
www.harveynormancommercial.com.au
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NEWSLETTER OCTOBER 2024
INDUSTRY NEWS HIA HOUSING AWARDS 2024 – HUNTER REGION
Karen Cooper, Felicity Perricone and Natalie Dawson from our Somersby office attended the annual HIA Regional Housing Kitchen & Bathroom Awards on October 9th in Newcastle. A capacity crowd of industry leaders and peers from across the central Coast Hunter and Mid North Coast were in attendance along with their staff. The awards acknowledged the talent across the board in construction, execution and design on all levels within the industry. Harvey Norman Commercial were honoured to be the only FF&E supply partner in attendance along with having the pleasure of presenting the winners of the kitchen category awards including Kitchen & Design of the Year award. The night was a huge success with many of our loyal supporters being honoured on the night including Custom Built Projects who took out the Hunter Home of the Year award.
AWESOME WORK ASHLEE IN AIR COND! Well done to our Air Conditioning Division Manager Ashlee Bager on her article featured on the Climate Control News site being with the Top 20 Women In HVACR ! It’s great to see Ashlee recognised amongst industry leading women.
CLICK HERE TO VIEW THE ONLINE ARTICLE
www.harveynormancommercial.com.au
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NEWSLETTER OCTOBER 2024
COMMUNITY
SHINING AT THE 2024 CANBERRA STAR BALL
On 19th October, HNC ACT staff attended, as guests if ARTUSI , the annual Canberra Starlight Ball “Wish Upon A Star” held at the National Arboretum raising money for the Starlight foundation. A mix of staff attended including showroom sales representatives, co-ordinators, warehouse administration and stock controllers. We were treated to Carnivale performers, James Tobin (TV Presenter) who was the nights MC and a special performance by Tim Omaji (formally known as Timomatic). One of our staff had a dance battle with him on the dance floor and he was very impressed with her skills. It was a heart warming night filled with stories of the work the Starlight foundation do for unwell children, teenagers and their families across Australia. A massive amount of money was raised with the help of Canberra businesses. Artusi not only purchased a table for the night but also generously donated one of the silent auction prizes.
Attendees: Megan Wilson, Harrison Sherrington, Grace Buckley, Dylan Sithideth, Nathan Mathouchanh, Emma Suitor-Clark, Win Tun, Parth Patel, Leeta Golenberg and Charmi Patel.
www.harveynormancommercial.com.au
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NEWSLETTER OCTOBER 2024
PRODUCT FEATURE
VIVID SLIMLINE PLUS LEVER TAPWARE
Taking inspiration from the Vivid Slimline Plus cross-hair handle design, these new lever handles feature the same tear-drop detailing that highlights the attention to detail that PHOENIX TAPWARE is renowned for. The lever offers intuitive ease of use and adds design sophistication to any bathroom, whether being featured in a new or retrofit application. Available in five of the Phoenix contemporary finishes: Chrome, Matte Black, Brushed Nickel, Brushed Gold and Brushed Carbon. The collection can be paired with Vivid Slimline accessories to complete a seamless bathroom design.
To view the Phoenix Vivid Slimline Plus range CLICK HERE
www.harveynormancommercial.com.au
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NEWSLETTER OCTOBER 2024
SUPPLIER SPOTLIGHT
All SEIMA products are designed and manufactured to meet or exceed rigorous industry standards. Seima strives continuously to bring design and technical innovations to Australian bathrooms, kitchens, and laundries. Their commitment to quality is unwavering and they provide high-quality products backed by industry- leading warranties and unrivalled customer support. Seima’s game-changing products, including the Seima Rimless Clean Flush™ toilets and the Blade kitchen sink, are HIA Industry Innovation Award Finalists. These products have cemented a relationship of trust and reliability within the Australian building industry. Seima has the capacity to supply products at high volumes and their contemporary kitchen, laundry, and bathroom ware cater to a wide range of projects across various industries. Whether it’s a custom build, student accommodation, affordable living, or high-rise multi-residential projects, Seima has the products to meet your needs. To view our range of Seima products CLICK HERE QUALITY, DURABILITY, INNOVATION AND ON-TREND DESIGN
www.harveynormancommercial.com.au
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NEWSLETTER OCTOBER 2024
A JOB WELL DONE DIANE EVANS – CUSTOMER SERVICE SUPERVISOR
We received several calls from Electrolux and they have confirmed they will be replacing both the oven and the cooktop. We have no doubt this has occurred because we have contacted with Diane Evans from the Customer Service team at Harvey Norman Commercial. Thank you very much for all your time and assistance. As always, Harvey Norman customer service has been great. I guess that we will no longer require you to do anything further at this stage. Thank you once again. Joanne B. – NSW
CUSTOMER SERVICE Supplier Customer Service Calls – OCT 2024
Customer Service Calls – OCT 2024
New Resolved Avg Days New Resolved Avg Days
Ranking
ELECTRICAL
Month To Date
Year To Date
Supplier
New Resolved Avg Days New Resolved Avg Days
Ranking
1 2 3 4 5 6 7 8 9
SERVICE JOBS GLEN DIMPLEX AUSTRALIA PTY LTD SMEG AUSTRALIA PTY LTD FISHER & PAYKEL AUST PTY LTD FRANKE AUSTRALIA PTY LTD RESIDENTIA GROUP PTY LTD BSH HOME APPLIANCES PTY LTD
2
5
4 7 9
39
59
20 11 18 17 15 17 17 11
LAST YEAR GLEN DIMPLEX AUSTRALIA PTY LTD ELECTRICAL 534 TOTAL 365 TOTAL 7209 TOTAL SMEG AUSTRALIA PTY LTD FISHER & PAYKEL AUST PTY LTD FRANKE AUSTRALIA PTY LTD RESIDENTIA GROUP PTY LTD BSH HOME APPLIANCES PTY LTD
Month To Date
VARIANCE 39 59 Year To Date
THIS YEAR 101 113
15
26 33 51 14 21
1 2 3 4 5 6 7 8
2
5
4 7 9
20 11 18 17 15 17 17 11 25 22
ELECTROLUX HOME PRODUCTS NSW 17
110 219
144 290
27 PER DAY 18 PER DAY 2 15 24
26 33 51 14 21 6
–11 % DECREASE –26 % DECREASE 101 110 219 113 144 290
CREATED RESOLVED
473 TOTAL 270 TOTAL 7241 TOTAL 7984 TOTAL 10 10 13 16 21 6 37 44 68 16 12 1 0 3 8 0 0
24 PER DAY 14 PER DAY
24
ELECTROLUX HOME PRODUCTS NSW 17
2 4 8 0 0
48 57 84 18 15 8
10 10 13 16 21
37 44 68 16 12
48 57 84 18 15
4
FOLLOW-UPS CALLS/EMAIL /SMS TOTAL TRANSACTIONS ARISIT PTY LTD Average Days All Suppliers EUROLINX PTY LTD
362 PER DAY 399 PER DAY 9 25 22
360 PER DAY 8
0 % DECREASE 0 % DECREASE 8 8
CHANGHONG ELECTRIC (AUST.) PTY LTD 0
CHANGHONG ELECTRIC (AUST.) PTY LTD 0
1 0 3
8108 TOTAL 405 PER DAY EUROLINX PTY LTD 0
10
0 0
15
16
10
ARISIT PTY LTD
0
Average Days All Suppliers
15
16
Customer Service Calls – OCT 2024
Supplier Supplier ELECTRICAL PLUMBING
New Resolved Avg Days New Resolved Avg Days New Resolved Avg Days New Resolved Avg Days
Ranking 1 Ranking
Month To Date Month To Date
Year To Date 55 Year To Date
Supplier
New Resolved Avg Days New Resolved Avg Days
Ranking
GLEN DIMPLEX AUSTRALIA PTY LTD SMEG AUSTRALIA PTY LTD FISHER & PAYKEL AUST PTY LTD FRANKE AUSTRALIA PTY LTD RESIDENTIA GROUP PTY LTD ABEY AUSTRALIA PTY LTD BSH HOME APPLIANCES PTY LTD ZIP HEATERS (AUST) PTY LTD ARGENT AUSTRALIA PTY LTD PARISI BATHWARE PTY LTD PHOENIX TAPWARE CAROMA INDUSTRIES LIMITED ALDER TAPWARE
8 8
5 12 11 19
5 7
39 101 110 219 47 60 95 8 3 5
12
PLUMBING
Month To Date
Year To Date
2 3 4 5 6 7
59 103 113 144 290 9 6 6 63
20 11 18 17 15 17 5 17 11 25 22 7
1 2 3 4 5 6 7 8 9
PARISI BATHWARE PTY LTD PHOENIX TAPWARE CAROMA INDUSTRIES LIMITED
8 8 8 1 0 4 1 0 0
11 12 19
5 7
47 60 95
55 63
12
1 2 3 4 5 6
2 15 8 1 24 0
4 7 9 12 13 14 14 15
10 14 20 25 11 14 18
7
26 33 51 1 6 14 21 1 3 1 5 1
ELECTROLUX HOME PRODUCTS NSW 17 SEIMA PTY LTD MARQUIS BATHROOM PRODUCTS PTY LTD 1
12 13 14 14 15
103
10 14 20 25 11 14 18 5
3 1 1 5 1 1 0
8 3 5 7 7 2
9 6 6 8 8 7
10 10 13 0 16 21 0 0
SEIMA PTY LTD
MARQUIS BATHROOM PRODUCTS PTY LTD 1
2 4 8 0 0
37 44 68 7 8 16 12 2 7
48 57 84 8 8 18 15 7 8
4 1 0
17
20
ALDER TAPWARE
7 8 9 10 8 9
ZIP HEATERS (AUST) PTY LTD ABEY AUSTRALIA PTY LTD ARGENT AUSTRALIA PTY LTD BLANCO AUSTRALIA PTY LTD Average Days All Suppliers
17
20
0 0 0
CHANGHONG ELECTRIC (AUST.) PTY LTD 0 BLANCO AUSTRALIA PTY LTD 0
1 0 3
0
EUROLINX PTY LTD ARISIT PTY LTD Average Days All Suppliers Average Days All Suppliers
0 0
9
10
10
10
15
16
9
10
Supplier Supplier HOT WATER
New Resolved Avg Days New Resolved Avg Days New Resolved Avg Days New Resolved Avg Days Year To Date Month To Date
Supplier TOTAL CURRENT OPEN SERVICE CALLS: 217 HOT WATER STIEBEL ELTRON (AUST) PTY LTD RHEEM AUSTRALIA LIMITED RINNAI AUSTRALIA PTY LTD 0 0 0 0 0 0
Ranking 1 Ranking
New Resolved Avg Days New Resolved Avg Days
Ranking
PLUMBING STIEBEL ELTRON (AUST) PTY LTD PARISI BATHWARE PTY LTD PHOENIX TAPWARE CAROMA INDUSTRIES LIMITED Average Days All Suppliers RHEEM AUSTRALIA LIMITED RINNAI AUSTRALIA PTY LTD
0 0 0
11 12 19 0 0 0 9
0 0 0
47 60 95 5 4 2
55 63 6 4 4
16
Month To Date
Year To Date
Month To Date
Year To Date
2 3
12 6 6 7 10 14 20 25
1 2 3 4 5 6 7 8
8 8 8 1 0 4 1 0
5 7
1 2 3
0 0 0
5 4 2
6 4 4
16
6 6
10
12 13 14 14
103
3 1 1 5
8 3 5
9 6 6
Average Days All Suppliers
9
10
SEIMA PTY LTD
MARQUIS BATHROOM PRODUCTS PTY LTD 1
ALDER TAPWARE
DID YOU KNOW... 929 warranty books have been created since the new format launched in September 2023 = 71 books/month Supplier New Resolved Avg Days New Resolved Avg Days Ranking Harvey Norman Commercial Warranty Service Request CLICK HERE DID YOU KNOW... We have created over 46 HNCD warranty books during October ZIP HEATERS (AUST) PTY LTD ABEY AUSTRALIA PTY LTD ARGENT AUSTRALIA PTY LTD BLANCO AUSTRALIA PTY LTD 15 17 20 11 1 1 0 0 0 0 7 7 2 8 8 7 5 9 14 18 10 0 Average Days All Suppliers 9 10 Current Open Service Calls 217 Current Open Service Calls 217
HOT WATER
Month To Date
Year To Date
1 2 3
STIEBEL ELTRON (AUST) PTY LTD RHEEM AUSTRALIA LIMITED RINNAI AUSTRALIA PTY LTD
0 0 0
0 0 0
0 0 0
5 4 2
6 4 4
16
6 6
Average Days All Suppliers
9
10
YEARS OF SERVICE Current Open Service Calls
217
#checkusout on
harveynormancommercial
28 YEARS Rex Abela (Taren Pt NSW)
15 YEARS John Tonkin (Mitchell ACT)
14 YEARS Sue Donnelly (Taren Pt NSW)
14 YEARS Sandra Radic (Taren Pt NSW)
10 YEARS Guy Zaia (Taren Pt NSW)
www.harveynormancommercial.com.au
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Congratulations!
MOST SATISFIED CUSTOMERS MOST SATISFIED CUSTOMERS
MOST SATISFIED CUSTOMERS
Australian consumers have rated Smeg no.1 in Canstar Blue’s latest dishwasher ratings, scoring an unrivalled five stars across all categories: customer satisfaction, performance, design, value for money, ease of cleaning, features & functionality and ease of use. Australian consumers have rated Smeg no.1 in Canstar Blue’s latest dishwasher ratings, scoring an unrivalled five stars across all categories: customer satisfaction, performance, design, value for money, ease of cleaning, features & functionality and ease of use.
Australian consumers have rated Smeg no.1 in Canstar Blue’s latest dishwasher ratings, scoring an unrivalled five stars across all categories: customer satisfaction, performance, design, value for money, ease of cleaning, features & functionality and ease of use.
www.harveynormancommercial.com.au
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Earn Qantas Points. Save cash.
Be savvy and earn Qantas Points on your everyday business expenses with Qantas Business Rewards. It’s the loyalty program made for Australian SMEs.
Why join Qantas Business Rewards?
Flying benefits Earn Qantas Points and save up to 10% on the base fare of selected flights.
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Use points Redeem a range of rewards including flights,
upgrades, hotels, car hire, wine and more.
Join FREE here , saving $89.50 *
Earn 1 Qantas Point for every $1 spent with Harvey Norman Commercial *
*Membership, Qantas Points and savings are subject to terms and conditions.
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