A-TO-Z GUIDE
A-TO-Z GUIDE
ADA FRIENDLY Toyota Field was designed to be universally accessible and comfortable for fans with all abilities. There is specific seating for individuals in wheelchairs and their companions in Sections, 01, 02, 03, 06, 07, 08, 09, 10, 13, and 22 and 26 on the club level. Please contact our ticket office at 256-325-3873 for further details. If you need assistance in the parking lot, please contact a parking attendant. ADDRESS Toyota Field is located in the heart of our Rocket City, with an address of 500 Trash Panda Way, Madison, AL 35758. Alternate address to use for GPS: 319 Contec Rd. Madison, AL 35758 ALCOHOL The Rocket City Trash Pandas work hard to promote responsible sale and consumption of alcoholic beverages. ALL guests purchasing alcohol must present a valid ID. No alcohol will be sold to intoxicated guests. Alcoholic beverages are available at concession stands throughout Toyota Field, as well as portable beverage stands and Club Bar. Remember, should you choose to drink, please do so responsibly and be considerate of other fans. Alcoholic beverages may not be brought into the ballpark, but they may be brought out in an approved Green Cup as part of the Town Madison Arts & Entertainment District. ANIMALS Dogs are welcome at Toyota Field ONLY on Wednesday games, as part of our Dog Days promotion presented by Tito’s. Service dogs or service dogs in training for guests with disabilities are allowed. All other animals are prohibited. ATMs Toyota Field is a cashless venue, but there is one Trustmark ATM within Toyota Field. ATM is located on the concourse behind Section 4. AUTOGRAPHS Fans who enter the park prior to game time may go down to the outfield side of the dugouts and ask for autographs. Autographs are left to the player’s discretion. Autograph seekers must return to their seats when the starting lineup of the visiting team is being announced. Please do not disrupt others that are seated and enjoying the game. BABY-CHANGING AREAS
CAMERA AND VIDEO EQUIPMENT
Cameras and video recorders are allowed inside Toyota Field as long as they do not obstruct the view of others. Camera stands/tripods and camera bags are not permitted. CASHLESS POLICY MasterCard, Visa, American Express and Discover are accepted at ticket windows, concessions, parking, and merchandise locations. Also Trash Cash gift cards can be used and can be purchased with cash at The Junkyard Team Store. CELLULAR PHONES The use of cell phones is permitted, provided they do not interfere with another guest’s ability to enjoy the game. The Guest WiFi at Toyota Field is “RC Trash Pandas - Wireless.” CHARITABLE DONATIONS The Trash Pandas hold a variety of donation and supply drives throughout the season to benefit local charities. For donation requests, you can fill out the form here and a staff member from our Community Relations team will connect with you. CHILDREN Children ages two (2) and under may be admitted to Trash Panda games without a ticket but need to sit in the lap of an accompanying adult. Children ages three (3) and above require a ticket. CLEAR BAGS Fans will be encouraged not to bring any bags; however, one (1) of the following will be permitted: One clear bag no larger than 12” x 6” x 12”, or a one-gallon clear freezer bag, or a small strapless clutch bag or purse no larger than 6.5” x 4.5”. Some exceptions will be made for fans with health-related needs and parents bringing infants to games (ie: diaper bags). DIRECTIONS COMING FROM THE EAST: On I-565 W, take exit 13 onto Madison Blvd, turn left onto Zierdt Rd., then right on Town Madison Blvd. and finally a right on Trash Panda Way.
COMING FROM THE WEST: On I-565/US-72 E, take exit 10 onto Town Madison Blvd, then turn left on Trash Panda Way.
ELEVATOR There are two elevators inside Toyota Field, one of which is located on the concourse behind home plate (at the Trustmark Bank VIP Entrance). Guests are required to present a Club Level or appropriate hospitality area ticket to access the elevator. There is also an elevator in left field to allow 360-degree access to the concourse for all fans. EMERGENCY In the event of an emergency, protocols will be announced over the public address system and fans will be directed to the appropriate locations. EXIT AND RE-ENTRY Guests must receive a hand stamp when exiting Toyota Field. Re-entry is permitted at both the Main Pepsi Gate as well as the Trustmark Bank VIP entrance. Guests must show their stamp and game ticket to re-enter the ballpark.
Changing stations are located in every restroom at Toyota Field.
BAG SEARCH
All bags must be CLEAR and fall within the Clear Bag Policy. All bags are subject to inspection prior to enter- ing the ballpark. See PROHIBITED ITEMS. BIRTHDAYS Fans of all ages can celebrate their birthday at Toyota Field, presented by Main Event! For more information call (256)- 325-1403 Ext: 2. BUSINESS OFFICE
The Trash Panda’s administrative office is located on-site at Toyota Field and is open Monday thru Friday from 8:30 a.m. until 5:30 p.m. Our phone number is 256-325-1403.
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