A-TO-Z GUIDE
A-TO-Z GUIDE
FAN MAIL
KID ZONE
Letters to Trash Pandas players should be addressed to them individually and mailed to: Players Name, c/o Rocket City Trash Pandas, 500 Trash Panda Way Madison, AL 35758. If a response is desired, a self-addressed, stamped envelope is recommended. The Trash Pandas players, management, and staff are not responsible if an item or letter is not returned.
The Main Event Kids Zone is located down the left-field line beyond Section 13. The Kids Zone features a free playground area and rubberized floor for extra care. Alcohol is not permitted inside the Kids Zone.
LAWN CHAIRS
FIRST-AID
Due to the slope of the Budweiser Berm, and for the safety of our fans, lawn chairs are PROHIBITED at Toyota Field. However, blankets are allowed.
First-aid is available at Toyota Field. The Blue Cross Blue Shield First Aid Room is located behind Section 11.
LOST AND FOUND
FIRST GAME CERTIFICATES
Lost articles are held for 30 days. Guests may bring lost or found items to World Micro Guest Services or call (256)-325-1403 in an effort to locate missing items.
Certificates are available free of charge at World Micro Guest Services, behind Section 5.
FIRST PITCHES
MASCOT
One member of a group attending a game in one of our hospitality areas or any group of 50 or more is eligible to throw out a first pitch for that night’s game. For more information on how to book a group outing, please call 256-325-1403 Ext: 2.
The Trash Pandas mascot is named “Sprocket”. You can see Sprocket at all Trash Panda home games and keep an eye out for him in the community.
MERCHANDISE
FOOD AND BEVERAGE LOCATIONS
Official Trash Pandas merchandise is available in The Junkyard Team Store located adjacent to the Bill Penney Toyota Plaza. The store is open year-round. Souvenirs are also available in-game at The Junkyard. The Emporium at Bridge Street is also open throughout the year with varying hours. Merchandise is always available online at shoptrashpandas.com.
Locations for specific food and beverage options can be found using the Digital Game Day Program as well as on TrashPandasBaseball.com.
FOUL BALLS
MINOR LEAGUE BASEBALL
Foul balls can be very dangerous. For your safety, please keep your attention focused on the field while the game is in progress. Fans are welcome to keep as souvenirs any balls hit or thrown into the stands. However, fans are not permitted under any circumstances to enter the playing area to retrieve a ball. Entering the play- ing area at any time for any reason will result in automatic ejection from the ballpark.
The Rocket City Trash Pandas are a Double-A Minor League Baseball affiliate of the Los Angeles Angels and member of the Southern League.
OUTSIDE FOOD & BEVERAGE
GATES OPEN
For the safety and security, outside food & beverage (including bottled water) cannot be brought inside Toyota Field.
Main Gates (Pepsi Gate) typically open 65 minutes prior to game time. The Trustmark Bank VIP Entrance opens one hour and thirty-five minutes prior to game time. The VIP Entrance is for Season Ticket Holders, Suite Holders, guests holding a Stadium Club pass and Toyota employees with the appropriate badge/hologram.
PARKING
GIFT CERTIFICATES - TRASH CASH
There are on-site park spaces at Toyota Field. The cost of parking is $6.75 per vehicle if you pre-pay thru the Clutch App. Download the app to pre-pay and reserve your parking spot prior to the game. Day of game parking is $10 per vehicle.
Available in any increments and can be purchased at The Junkyard Team Store (located at Toyota Field), at Guest Services, and online at shoptrashpandas.com.
PHONE NUMBER
GIVEAWAY POLICY
For information or to purchase tickets, please call (256)-325-1403.
The Trash Pandas policy is to distribute one giveaway item per eligible fan entering Toyota Field. An eligible fan is a fan that meets advertised age limits or other requirements. Extra tickets for a game may not be redeemed for giveaway items.
POST GAME PICK-UP PROCEDURE
Fans who need to be picked up after the game should use the center field gate to exit. Pickup is on Stadium Way.
GROUPS
For group outings of 20 or more, call the Rocket City Group Sales Staff at (256)-325-1403 Ext: 2 and ask about the special benefits and discounts available exclusively for groups.
PROHIBITED ITEMS
Food, beverages, weapons of any kind, (even with a concealed weapons permit) containers such as coolers or thermoses, lawn chairs, helium balloons, banners or signs that are not in the spirit of the event or that obstruct the view of others, animals other than service animals, compressed air horns, hoverboards, laser pointers, coolers, and drones are all prohibited at Toyota Field.
GUEST SERVICES
Located on the main concourse behind Section 5, World Micro Guest Services features team and ballpark information, first-aid assistance, on-field contest sign-ups, ticket information, Trash Cash purchases and more.
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