CAMERA AND VIDEO EQUIPMENT
FAN MAIL Letters to Trash Pandas players should be addressed to them individually and mailed to: Players Name, c/o Rocket City Trash Pandas, 500 Trash Panda Way Madison, AL 35758. If a response is desired, a self-addressed, stamped envelope is recommended. The Trash Pandas players, management, and staff are not responsible if an item or letter is not returned. FIRST-AID
Cameras and video recorders are allowed inside Toyota Field as long as they do not obstruct the view of others. Camera stands/tripods and camera bags are not permitted. CASHLESS POLICY MasterCard, Visa, American Express and Discover are accepted at ticket windows, concessions, parking, and merchandise locations. Also Trash Cash gift cards can be used and can be purchased with cash at The Junkyard Team Store. CELLULAR PHONES The use of cell phones is permitted, provided they do not interfere with another guest’s ability to enjoy the game.
First-aid is available at Toyota Field. The Blue Cross Blue Shield First Aid Room is located behind Section 11.
FIRST GAME CERTIFICATES
Certificates are available free of charge at World Micro Guest Services, behind Section 5.
FIRST PITCHES One member of a group attending a game in one of our hospitality areas or any group of 50 or more is eligible to throw out a first pitch for that night’s game. For more information on how to book a group outing, please call 256-325-1403 Ext: 2. FOOD AND BEVERAGE LOCATIONS Locations for specific food and beverage options can be found using the Digital Game Day Program as well as on TrashPandasBaseball.com. FOUL BALLS Foul balls can be very dangerous. For your safety, please keep your attention focused on the field while the game is in progress. Fans are welcome to keep as souvenirs any balls hit or thrown into the stands. However, fans are not permitted under any circumstances to enter the playing area to retrieve a ball. Entering the play- ing area at any time for any reason will result in automatic ejection from the ballpark. GATES OPEN Main Gates (Pepsi Gate) typically open 65 minutes prior to game time. The Trustmark Bank VIP Entrance opens one hour and thirty-five minutes prior to game time. The VIP Entrance is for Season Ticket Holders, Suite Holders, guests holding a Stadium Club pass and Toyota employees with the appropriate badge/hologram. GIFT CERTIFICATES - TRASH CASH Available in any increments and can be purchased at The Junkyard Team Store (located at Toyota Field), at Guest Services, and online at shoptrashpandas.com. GIVEAWAY POLICY The Trash Pandas policy is to distribute one giveaway item per eligible fan entering Toyota Field. An eligible fan is a fan that meets advertised age limits or other requirements. Extra tickets for a game may not be redeemed for giveaway items. GROUPS For group outings of 20 or more, call the Rocket City Group Sales Staff at (256)-325-1403 Ext: 2 and ask about the special benefits and discounts available exclusively for groups. GUEST SERVICES Located on the main concourse behind Section 5, World Micro Guest Services features team and ballpark information, first-aid assistance, on-field contest sign-ups, ticket information, Trash Cash purchases and more.
Children ages two (2) and under may be admitted to Trash Panda games without a ticket but need to sit in the lap of an accompanying adult. Children ages three (3) and above require a ticket. CLEAR BAGS Fans will be encouraged not to bring any bags; however, one (1) of the following will be permitted: One clear bag no larger than 12” x 6” x 12”, or a one-gallon clear freezer bag, or a small clutch bag or purse no larger than 6.5” x 4.5”. Some exceptions will be made for fans with health-related needs and parents bringing infants to games. DIRECTIONS COMING FROM THE EAST: On I-565 W, take exit 13 onto Madison Blvd, turn left onto Zierdt Rd., then right on Town Madison Blvd. and finally a right on Trash Panda Way. COMING FROM THE WEST: On I-565/US-72 E, take exit 9 onto Wall-Triana Hwy and turn right toward Triana. Take a left onto Graphics Way, followed by a left on Dunlop Blvd. SW. Follow Dunlop until Town Madison Blvd. and take a right, then a left onto Trash Panda Way. ELEVATOR There are two elevators inside Toyota Field, one of which is located on the concourse behind home plate (at the Trustmark Bank VIP Entrance). Guests are required to present a Club Level or appropriate hospitality area ticket to access the elevator. There is also an elevator in left field to allow 360-degree access to the concourse for all fans. EMERGENCY There are varying levels of emergencies to be prepared for. Please refer to the Emergency Action Plan Guide for more details. EXIT AND RE-ENTRY Guests must receive a hand stamp when exiting Toyota Field. Re-entry is permitted at both the Pepsi Gate as well as the Trustmark Bank VIP entrance. Guests must show their stamp and game ticket to re-enter the ball- park.
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