The Value We Deliver
Our value is created by our staff, residents, suppliers, and partners.
Organisation We are a resilient and resident- focused organisation, committed to the long-term support of communities across Australia. We are a trusted partner, capable of supporting the provision of housing and services at scale across Australia. We are agile and able to develop new housing models that respond to the scale and nature of the housing crisis. We have strong capabilities in governance, risk and financial management, and robust compliance practices.
Services We place residents at the heart of our organisation, and work to improve services and communities. We offer responsive, increasingly proactive, and personalised services. We seek to build trust, understand the needs of our residents who may need extra support and enable them to build their lives with connection to community. We support placemaking and building of sustainable communities.
Homes We offer a choice of safe, secure, and affordable housing in the rental market for those in need. We are proven property and residential tenancy managers across a range of cohorts and markets in Australia. We develop and sustain a high-quality, national portfolio of homes in sustainable neighbourhoods.
Our new strategy is centred on creating greater positive impact for our residents and communities by providing more services, and better services ; building more homes, and better homes ; and creating a vibrant, resilient and resident-focused organisation . This strategic plan sets a clear direction for Housing Choices over the coming years to deliver on our strategic aims.
15
Housing Choices Australia Five-Year Strategic Plan
Made with FlippingBook - PDF hosting