About Housing Choices Australia
Housing Choices Australia (Housing Choices) is an independent, national, not-for- profit community housing provider that has grown from its origins in Victoria to become one of Australia’s leading providers of high-quality housing and services. We now serve more than 13,000 residents across five Australian states. With nearly 40 years of rich history, Housing Choices is dedicated to providing safe, secure, and affordable housing to improve the lives of our residents and communities. Our organisation manages assets worth $1.5 billion, owns $1.23 billion in assets, and operates with an annual turnover of $110 million. The organisation operates through a multi-layered entity structure, with Housing Choices Australia Limited serving as the parent entity overseeing several key subsidiaries, including Housing Choices Tasmania , Housing Choices South Australia , Housing Choices Western Australia , Housing Choices New South Wales , and Disability Housing Limited , and others. This structure allows for strong governance and oversight, positioning Housing Choices to address the housing needs of Australians on a national scale.
WA resident Tim
2024 Harmony Week event
Cliffy Wilson from Kuma Kaaru and Housing Choices staff Julie, Celia, Caitlin and Anne
Our New Strategy
This year, 2024, marks the beginning of a new five-year strategy that commits Housing Choices to increasing its impact on the lives of its residents and communities. The strategy sets out an ambitious plan to grow the organisation’s impact through more homes, better services, and by creating a vibrant, resilient, resident-focused organisation.
We recognise the challenging economic environment has impacted our residents and the cost of living will continue to be of concern. We care about our residents and know how important it is to provide safe, secure, and affordable housing and high quality services for them. We are working in partnership with our stakeholders to increase the supply of housing that responds to the needs of our residents. Delivering more homes is a key objective of our strategy to increase our impact. Providing consistent and reliable services along with access to support for those who may need it is a key aim. How we listen, understand, and
importantly use customer insights to scope and design our services will be increasingly and critically important to continue to adapt and grow our impact. We recognise the ambition these objectives require from us, and the need to be more effective and resilient as an organisation. Our staff are committed and we will invest and build greater capacity and capability across the organisation to support our objectives and create a vibrant, resilient, and resident-focused organisation.
Marys Hope Road project in Rosetta, Tasmania
Housing Choices Australia Five-Year Strategic Plan
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Housing Choices Australia Five-Year Strategic Plan
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