WA resident Tim
2024 Harmony Week event
Cliffy Wilson from Kuma Kaaru and Housing Choices staff Julie, Celia, Caitlin and Anne
Our New Strategy
This year, 2024, marks the beginning of a new five-year strategy that commits Housing Choices to increasing its impact on the lives of its residents and communities. The strategy sets out an ambitious plan to grow the organisation’s impact through more homes, better services, and by creating a vibrant, resilient, resident-focused organisation.
We recognise the challenging economic environment has impacted our residents and the cost of living will continue to be of concern. We care about our residents and know how important it is to provide safe, secure, and affordable housing and high quality services for them. We are working in partnership with our stakeholders to increase the supply of housing that responds to the needs of our residents. Delivering more homes is a key objective of our strategy to increase our impact. Providing consistent and reliable services along with access to support for those who may need it is a key aim. How we listen, understand, and
importantly use customer insights to scope and design our services will be increasingly and critically important to continue to adapt and grow our impact. We recognise the ambition these objectives require from us, and the need to be more effective and resilient as an organisation. Our staff are committed and we will invest and build greater capacity and capability across the organisation to support our objectives and create a vibrant, resilient, and resident-focused organisation.
Housing Choices Australia Five-Year Strategic Plan
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