FRY NOV 22

INDUSTRY NEWS 11.22 MAJOR RESTAURANTS FACE FOOD SHORTAGES DUE TO STRIKE

FOODHUB ADDS TRIO OF ORDERING INNOVATIONS Online food ordering company Foodhub has added offline ordering technology, self- ordering kiosks and ordering via Google to help independents keep pace with the high street chains. As part of the new ordering innovations, Foodhub is offering some partners the option of stationing self-ordering kiosks in their restaurants, allowing customers to place orders in the shop via a screen. Partners will also now benefit from accepting orders offline, allowing them to attend new orders that are placed from a different location or device. Elsewhere, Foodhub clients will gain access to the app Drive2Success, which assigns orders to delivery drivers via a scannable QR code on receipts. This eliminates the need to manually designate deliveries, which can be an inefficient process. Additionally, many customers will now be able to order food via Google, after Foodhub rolled the feature out to 15,000 clients, with many more set to join. Customers can search for their favourite restaurant or takeaway on Google, before ordering directly from the site, rather than via an app or through the business’ dedicated web page. Foodhub CEO Ardian Mula said: “The introduction of offline ordering technology, self-ordering kiosks and ordering via Google will undoubtedly benefit both the client and customer, providing everyone with a better product. “These modernisations represent the continuation of our mission to create a streamlined and efficient experience.” The launch of the new ordering features coincides with the revamp of Foodhub’s website. Ardian adds: “One of our main goals as a company is to help small, independent restraints and takeaways thrive, and that’s what the new site is designed to achieve.” Restaurant or takeaway owners interested in partnering with Foodhub should visit: www.foodhubforbusiness.com NATIONAL FISH & CHIP AWARDS TOP 10 RESTAURANTS ANNOUNCED The National Fish and Chip Awards has announced the top 10 semi-finalists for its Restaurant of the Year category. They are: • Knights Fish Restaurant • The Cod’s Scallops • Eric’s Fish and Chips • Fish City • Henry’s of Hunstanton • Jacksons Fish and Chips • No.1 Cromer • Malt and Anchor • By the Sea Seafood Restaurant • Flyde Fish Bar The semi-finalists made the shortlist after a judging process in which they demonstrated extensive knowledge of the fish and chip industry including customer service, strong environmental standards and sustainability best practice. The businesses will now face scrutiny from industry leaders to determine the three finalists and the ultimate winner. Andrew Crook, president at the NFFF, comments: “The National Fish & Chip Awards are such an important part of celebrating the fish and chip industry, whilst recognising the very best in Britain. We’re delighted with the standard of applications this year and the Top 10 Restaurants of the Year really reflects the quality and hard-working nature of businesses in the UK. We can’t wait to celebrate at the awards ceremony!” The National Fish & Chip Awards will take place on 28th of February 2023 at the Park Plaza Westminster Bridge hotel in London.

Some of Britain's biggest family restaurants could face disruption to their food deliveries this Christmas as the workers union GMB launches a strike ballot among members. Almost 600 GMB members working for Bestfood will take part in a strike ballot after they rejected the company’s latest pay offer. The workers, who deliver fresh food to the likes of Pizza Express, KFC, Zizzi, Burger King, Wagamama and Pizza Hut, rejected a 6% pay offer, which GMB claims would amount to a real terms pay cut this year and into next. A total of 93% cent of GMB members rejected the offer, with 85% cent indicating they wanted to be balloted formally for industrial action. Nadine Houghton, GMB National Officer, said: “These workers bust a gut to deliver fresh, just in time food to some of the biggest names in the business. “Bestfood’s parent companies Booker and Tesco are making incredibly healthy profits and paying large dividends, while leaving these workers crushed by cost of living. “Now some of their biggest clients may well be left short this Christmas because they won’t meet GMB’s reasonable request for a pay deal that protects our members through this year and into next with a genuine cost of living increase.”

CHIP SHOP LAUGHS AND KEBABS ARE SIGNS OF A GOOD NIGHT OUT Standing around the chip shop having a laugh and tucking into late- night doner kebabs are essential parts of a great British evening out, according to new research. In a definitive list of the things we love about hitting the town in the UK, 23% of Brits said chip shop laughs are a sign of a top night out, while 30% insist a night out isn't over unless it ends with a doner kebab. Getting ready with mates, deep and meaningfuls in the taxi, and getting straight into the club without having to queue also made the list of good night out indicators, as did laughing till your sides hurt and hitting the dance floor when a favourite tune drops. The study of 1,500 Brits was conducted by Malibu as part of its #GoodVibesOnly campaign to spread awareness of how young people can stay safe as they start university life.

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FRY MAGAZINE - NOVEMBER 2022

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