Transform Trade Playbook

Partnership programmes

Example partnership programme - Crown Paints UK

Best practice considerations:​ Transparency to clearly communicate the criteria and programme rules​ Tiered rewards to motivate customers but remain inclusive to scale of contractor​ Frequent engagement to provide updates on spend to target​ Seamless experience to make it easy for contractors to track progress​ Evaluate and adjust via mid year reviews, to maintain relevancy

Annual partnership programme seeking to nurture and grow existing customers.​

The reward has been modeled on 10% return of the growth achieved during a 12-month period, and reward trips were based on 2 people attending from each contractor.​ ​Volume must be achieved during the months of January to October, and monthly communication delivered to the customer to track their spend to target.​

This example of a multi tiered bronze, silver, gold programme seeks to drive incremental volume through a number of targeted accounts.​

​Tiers:​ Bronze

£25k growth​ £50k growth​ £100k growth​

Silver Gold

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