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IF IT’S BROKE, FIX IT! THE IMPORTANCE OF PROCESS REFINEMENT
For the last few months, the team at Teeco Solutions has been busy working to ensure every employee is on board with our company values and goals. Our mission has been to get everyone marching to the same tune. The idea behind this philosophy is that if we are all on the same page, we have a better chance of success and can get a lot more done.
who is responsible for each step. Once our processes are mapped, it’s easy to see where we have gaps and holes. From there, we are able to come up with ways to fill those gaps, guaranteeing the process will flow smoothly and efficiently. Once a process has been changed, it’s up to the leadership to relay the information to their teams. They make sure everyone understands how the process is supposed to work and the ways in which we fixed the holes.
“As we continue to redefine our processes, we improve our efficiency and our relationships with vendors and customers.”
A process of organization has to exist in a business. By reevaluating, making changes where necessary, and implementing new processes, we have experienced many additional unexpected benefits. There’s an old saying: “If you want to go fast, go by yourself. But if you want to go far, go with others.” I think about that saying often, and even more so since we’ve been evaluating our processes. It is true — you go much further when you have everybody working together, aiming for the same goal. At the beginning of my career, it was hard to grasp that concept because I wanted to grow as fast as I could with as few people as possible.
One of the most valuable things this expert has taught us is to welcome change. Sometimes it’s hard to get away from things we’ve been doing for many years. But if the process doesn’t work, we have to let it go. Once we scrap an old process, it’s much easier to build a new and better-functioning process. I’ll admit, the first time we scrapped a process, it was hard not to let my feelings get in the way. But once we all understood it was for the betterment of the company, we were on board.
Not only have our new processes been transformational for us as a company, they’ve
However, as I grew and learned more about business, that desire changed. I’ve put together a great team over the years and learned that people are assets, not hindrances. Today, we constantly want to get better at what we do, and processes are a big part of improvement. Recently, I hired an expert to help us get better by evaluating how we operate and making changes where we needed them. With this expert, we often sit down and talk about our systems, the reasons why they were in place, and the ways we could improve them. Sometimes, we even found we could do away with a process altogether.
also had a positive impact on our vendors. Once we included our vendors in our processes, we saw a major decrease in errors and miscommunication. Orders that used to take days to process now take a day or less. Teeco Solutions is committed to excellence, and our new processes have been game changers. As we continue to redefine our processes, we improve our efficiency and our relationships with vendors and customers. As a business owner, I highly suggest you take a long, hard look at your own processes. Who knows? You may end up making many changes for the better.
With this expert’s help, we’ve learned how to properly map out our processes. This means considering every action involved and
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