EFI Expands (CONT’D FROM PAGE 30)
of display graphics production printers. EFI is also com- mitted to further maximizing Nozomi customers’ uptime through its supplies operation for the Americas, with ready availability and fast delivery on primers and inks. “Digital is creating a new paradigm for the future of cor- rugated manufacturing with its ability to support the faster turnaround times and package versioning that are essen- tial in today’s consumer-oriented eCommerce market,” said Geoff Loftus, Vice President of Global Inkjet Service, EFI. “Our customers require superior image quality, lower waste, streamlined supply chains and robust reliability. To meet the demands of the day, our dedicated, and growing, service operations team is committed to delivering even faster, more-effective solutions and improved uptime and throughput. Our service enhancements – from even better in-person installation and support, to innovative cloud and remote support offerings – will help customers continue to build their digital output by leaps and bounds each month with their EFI Nozomi printers.” Along with its service investments for current corrugat- ed packaging and display production customers, prospec- tive customers will have the opportunity to evaluate the technology in person following a new Nozomi installation taking place at EFI’s Americas Customer Experience Cen- ter in Londonderry, NewHampshire. The printer installation is scheduled to take place in the 1Q 2021. Following the installation, in-person visits to will be held in accordance with local regulations and social distancing guidelines.
3D packaging visualizations and order procurement, and the EFI Corrugated Packaging Suite solution featuring world-class corrugated business system and manufactur- ing execution system technologies. Specifically designed to ensure maximum uptime for customers, the expanded Nozomi Digital Solutions Pro- gram also includes more resources for on-site application support and proactive, preventive maintenance. Custom- ers are gaining around-the-clock technical support for No- zomi printers through factory-trained expert technicians – part of a service expansion across EFI that leverages and increases the digital expertise of the company’s field service professionals in North and South America. These enhancements deliver more personal attention, coaching and mentoring, as well as customized mainte- nance plans customers have requested to take their cor- rugated businesses into the future. Services provided by EFI customer success managers, along with valuable coaching and mentoring services for EFI Nozomi users, go well beyond a single training session, establishing a consultative relationship that not only reduces the learn- ing curve to operate the printer, but also increases users’ ability to successfully adopt a successful digital production business model. EFI is also adding more parts and technical resource capabilities for the Nozomi product line and for EFI’s range
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November 16, 2020
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