• Over 80% of survey respondents agreed that a consistent definition of armed forces applied by Government should be used for this policy, with 80% also in agreement that reservists should not be included as veterans for the purposes of an employer NI contributions holiday • There was unanimous agreement (100%) that amending the PAYE Starter Checklist to accommodate questions around this relief would not deter employers from employing veterans and claiming the relief • The majority (64%) of those who completed the survey felt that this new entitlement would not incentivise employers to take on more, or their first, veteran(s). From comments, it is apparent that businesses will employ veterans based on their skill set and experience, as opposed to an employer relief
Read the CIPP’s consultation response in full here.
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Changes to HMRC helpline opening hours 13 October 2020
Since the onset of the outbreak of coronavirus, HMRC has reduced its phone helpline operating hours, to 8am-4pm. It was hoped that these opening hours would give HMRC customers the help they needed at times that were most convenient for them. The majority of helplines will now see their opening hours extended to 8am – 6pm, as a result of HMRC monitoring the times that people were using the services most frequently. The hours that the webchat function is available for will also be changing. The service will no longer be available after 8pm, or on Sundays, so that more advisers can be made available during the times when HMRC customers need them the most.
This applies to the majority of service lines, but not all. Details on which helplines are available and their associated opening hours can be located on GOV.UK.
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Agent Self Serve developments 15 October 2020
HMRC is looking for agents who currently use Agent Online Self Serve (AOSS), or who have been presented with the advert to use it but have declined, to be involved in the AOSS ‘replumb’ development project.
They can do so by contacting the CIPP’s Policy team at Policy@cipp.org.uk to confirm that they would like to be part of the project. The deadline for responses is 23 October 2020.
Anybody who is interested should ensure that they register their interest as soon as possible, as they will be required to be involved in testing at some point in early November 2020.
Eligible agents will be asked to view all available data on AOSS for a variety of their clients to check that the data that is provided to them is in line with what they would normally expect. Agents will require their PAYE Agent ID.
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Self-Assessment tax return deadline approaches 27 October 2020
The Chartered Institute of Payroll Professionals
Payroll: need to know
cipp.org.uk
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