• Where individuals test positive for coronavirus, they must promptly share information about recent contacts through the NHS track and trace service, so that those people can be contacted and potentially advised to self-isolate • If an individual has been in close contact with someone who had coronavirus, they must self-isolate if the NHS test and trace service advises them to do so
The guidance is only applicable in England, and different rules may apply in the devolved nations.
If an individual has coronavirus, they will be contacted via text message, email or phone and they will be provided with a link to the NHS test and trace website. They should then create a confidential account where they can disclose information about recent close contacts.
Contact tracers will:
• •
Call from 0300 013 5000
Send text messages from ‘NHStracing’
• Ask individuals to sign into the NHS test and trace contact-tracing website • Ask for an individual’s full name and date of birth to confirm their identity, and postcode to offer support while self-isolating • Ask about the coronavirus symptoms the individual has been experiencing • Ask individuals to provide the name, telephone number and/or email address of anyone they have had close contact with in the 2 days prior to their symptoms starting • Ask if individuals have been in contact with anyone who is under 18, or lives outside of England
Contact tracers will never:
• Ask individuals to dial a premium rate number to speak to them (for example, those starting 09 or 087) • Ask individuals to make any form of payment or purchase a product or any kind • Ask for any details about an individual’s bank account • Ask for an individual’s social media identities or login details, or those of their contacts • Ask for an individual’s passwords or PINs, or ask them to set up any passwords or PINs over the phone • Disclose any of an individual’s personal or medical information to their contacts • Provide medical advice on the treatment of any potential coronavirus symptoms • Ask individuals to download any software to their PC, or ask them to hand over control of their PC, smartphone or tablet to anyone else • Ask an individual to access any website that does not belong to the government or NHS
Workers in self-isolation are entitled to SSP for every day that they spend in isolation, if they meet the eligibility conditions, and this is also applicable for those self-isolating due to the test and trace service.
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‘Shielding’ employees able to return to work from August 26 June 2020
Health Secretary, Matt Hancock, confirmed that any employees who have been ‘shielding’ as a result of COVID-19 will be able to return to work from 1 August 2020 in England.
If a worker is not able to work remotely, and social distancing measures have been implemented within their workplace, then vulnerable people who have been ‘shielding’ will be able to return to the office. This means that the entitlement to Statutory Sick Pay (SSP) for the purposes of shielding due to coronavirus will end. It is believed that approximately 2.2 million people have been advised to ‘shield’ from the rest of the public by the government since 21 March 2020. Individuals identified as being in a vulnerable category and so at higher risk from coronavirus, such as those in a certain age bracket or those with an ongoing medical condition, will also be able to meet in groups of up to six people from 6 July 2020.
The Chartered Institute of Payroll Professionals
Payroll: need to know
cipp.org.uk
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