WA_HS_Winter-2023-12p-WEB

Have an issue with a neighbour? Our new mediation service could help

Housing Choices WA, in partnership with Circle Green and Gosnells Community Legal Centre, is trialling a mediation service for tenants to help you manage neighbour issues.

What are the steps to access mediation? Talk to your Tenancy Officer – they will approach your neighbour to see if they are also willing to try mediation. Assessment – the mediation team at Gosnells Community Legal Centre will conduct an assessment with you to see if mediation is likely to be helpful for you. Advice session – Circle Green will offer advice over the phone to ensure you understand your rights prior to mediation.

What is mediation? Mediation is designed to help you and your neighbour come to an agreement on neighbour disputes by understanding each other’s perspectives. Mediation is a voluntary process carried out by an impartial professional mediator at Gosnells Community Legal Centre. What will it cost? We will subsidise the cost of mediation for the tenant, and if the neighbour is also a tenant of Housing Choices WA.

How can mediation help with my neighbour issues? A mediation service may be useful if you feel you can’t resolve the issue with your neighbour on your own but would like someone’s assistance. Mediation might not be suitable if people are violent, the conflict is too far gone, or your neighbour does not want to attend mediation.

If you are interested in trying out mediation, contact your Tenancy Officer and they can provide an information flyer or can help you fill out a form to apply for the mediation service through Housing Choices WA.

As a reminder, the winter sprinkler switch-off came into effect on Thursday 1 June and will end on Thursday 31 August. By not using our sprinklers we can save 5 billion litres of water this winter in WA.

Please note, the Water Corporation can issue

• a dial that you move to the off position; or • a tap timer that can be turned off at the tap. Complexes will have their common area reticulation turned off automatically.

Sprinkler Switch-off Season

warnings and $100 fines for ignoring the sprinkler ban. Most reticulation controllers are very simple to turn off and will either have:

7

Made with FlippingBook - Online catalogs