12/9/2019
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Teams with high accountability are not enough. They must also be aligned to the goals of the entire organization.
Leadership Alignment
Aligned teams
Know there’s a plan Understand the plan Agree with the plan Buy into the plan Energize the plan
Common Symptoms of Poor Alignment
Looking for Alignment - Key Questions
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• High turnover • Inability to articulate strategy
• Lack of accountability • Information hoarding • Poor teamwork
• Little upward information flow • Fragmentation and duplication • Inappropriate or misguided initiative • Excessive focus on short-term results • Team goals trump corporate strategy • Institutional apologists • ‘Vest and Rest’ syndrome
1. What is our strategy? 2. What do you do? 3. How does what you do support the strategy?
If a majority of employees feel aligned, the company is aligned
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Alignment Best Practices
Looking for Alignment The key questions
• Is the strategy clear and well-communicated? • Is leadership aligned to deliver unambiguous direction? • Do the processes work efficiently, or are there built-in conflicts? • Do I have a clear understanding of customer needs? • How does alignment impact attrition, retention, profitability and sustainability?
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