Advisory Committee advice: ring our maintenance hotline
Tenant Tails: a spotlight on pets We’re excited to announce a paw-some new segment in our newsletter and on our Facebook page that celebrates the joy our beloved pets bring into our lives. We know that pets can improve our mental and physical health and provide meaningful companionship. Each pet – be it cats, dogs, fish, birds or reptiles – have their own unique personalities and heartwarming stories. To see your pet featured in our next newsletter or on our Facebook page share a photo of your pet with us, along with brief background about them and the difference they make in your life. You can submit the photos by texting Alex on 0437 887 675 or emailing alex.kepes@hcau.org.au . You can also send photos via our Facebook page. Let’s spread some joy and share your feathered, furry and finned friends with the wider Housing Choices community.
Recently our Advisory Committee of Tenants provided feedback that some tenants may not know they can call our Maintenance Hotline for an update on their current maintenance requests and work orders. We want to reassure tenants that your questions matter and being well-informed about your maintenance requests is important to us.
provide feedback about a recent job or just want more details about the maintenance works due to happen at your property, please don’t hesitate to call our Maintenance Hotline on 1800 203 383 . Please note that we are still experiencing some delays in materials and shortages of tradespeople which may impact our response timeframes and we encourage tenants to contact us to see if their maintenance requests have been impacted.
If you want an update on the timeframe for your request, want to
Maintenance Hotline: 1800 203 383 Regular Hotline Hours: 8am-4pm Monday to Friday
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