Meet Your Charlotte Conference Team These volunteers are working hard to craft OUR Charlotte conference experience. To get to know THEM a bit better, we asked them “What in your career never seemed like a possibility, that actually came to be?”
Facilities Co-Director Keith Strew VP of Learning & Organizational Development, Puttshack “The training department earning a seat at the table that would allow for investments into our people. The change in the perception of the department from being a gate keeper to being a gate agent of learning.”
Facilities Co-Director Audrey Benet
Director of Training, Cuba Libre Restaurant & Rum Bar “I never thought it possible that I would travel the world and meet individuals of different cultures while working. It has been the highlight of my career (so far).”
First Time Attendee Co-Director Serah Morrissey Senior Director, People Resources, Schoox
Volunteer Co-Director Nadine Willems Director, Momax Trainings & More
“It never entered my realm of dreams that my words would be published in a magazine. Thanks to CHART, I had several opportunities to write for Hotel Management magazine. It was a highlight of my career!”
“In my career, the idea of venturing beyond my comfort zone never seemed like a possibility. I thrived in the stability of a 16-year tenure within a company, working alongside my brother until the pivotal decision to sell the business. The prospect of such a drastic change was, at the time, the most frightening experience I had encountered professionally. However, looking back over 8+ years since that momentous decision, I can confidently say it has been the best move I've ever made. Embracing the unknown, despite my initial reservations, has opened doors to new opportunities, growth, and a deeper understanding of my professional capabilities. This unexpected journey has proven that sometimes the most transformative experiences lie just beyond the borders of our comfort zones.”
First Time Attendee Co-Director Anna Mason
Director of People Experience, A.Ray Hospitality “I was in operations for 15 years, working my way from Host to General Manager. I always loved training and helping my team find those lightbulb moments, but I didn’t know how to make a career change. My company at the time did an internal search for a new member of the training department, and I took a leap and applied. I never thought I’d get the role, but I DID! It has changed my entire career trajectory in the best way possible.”
24 Stats and Strategies to Achieve Hospitality Training Excellence in 2024 Free Webinar | Wednesday, January 17, 2024 | 2:00 PM EST
WEBINAR FREE CHART
Presented by: Dana Farese, Sr. Manager, Content Marketing, Crunchtime With commentary from: Rona Lascano, Sr. Director of Training and Restaurant Support, A&W Restaurants Christopher Shand, Chief People Officer, Silver Diner Development Andrea Viorel, Sr. Training & LMS Manager, Silver Diner Development
Join us for this interactive session to kick off the new year! You’ll take a deep dive into Crunchtime’s Restaurant Operations Report, with a focus on the findings specific to Training and HR. Our presenters will share stats and strategies around driving training excellence in multi-unit restaurants. You’ll learn: • New insights and training trends across different concept types and sizes • How to measure the value and impact of training and development on your business • The strategies operators are prioritizing to improve training and development Register at chart.org > Trainer Development & Events > Upcoming Webinars
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