TELEMEDICINE
Virtual Visits: Get Cost-Effective, 24/7 Care
With Virtual Visits from MDLIVE ® , the doctor is always in. This Blue Cross and Blue Shield of Texas(BCBSTX)benefit givesyou access to 24/7 non-emergency care from a board-certified doctor or therapist by phone, online video or mobile app from almost anywhere.
Skip expensive ERbills and waiting to see a doctor. You can speak with a Virtual Visits doctor within minutes.
Services are available in both English and Spanish with translation services available in other languages.
Blue Crossand Blue Shield of Texas,a Division of Health CareServiceCorporation, a Mutual Legal ReserveCompany, an Independent Licensee of the Blue Crossand Blue Shield Association
The Virtual Visits benefit is a convenient alternative for treatment of more than 80 health conditions, including:
Why Virtual Visits? • 24/7 access to an independently contracted, board-certified doctor or therapist • Access via phone, online video or mobile app from almost anywhere • Average wait time of less than 20minutes • Doctors can send e-prescriptions to your local pharmacy
• Allergies • Cold/Flu • Fever
• Headaches • Nausea • Sinus infections
Virtual Visits sessions with licensed behavioral health therapists are available by appointment. Get virtual care for:
• Depression • Eating disorders • ADHD
• Substance use disorders • Trauma and PTSD • Autism spectrum disorder
First, call your doctor’s office; they may also offer telehealth consultations by phone or online video. If you have any questions about this or any other BCBSTX benefit, please call the number on the back of your ID card.
Activate your Virtual Visits account today:
• Call 888-680-8646 • Go to MDLIVE.com/bcbstx • Text BCBSTX to 635-483 • Download the app
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