Go Ape utilizes the predictability index ongoing throughout the season with what Marti calls “stay interviews.” In a “stay interview,” Go Ape targets employees whom it wants to stay with the company and discusses areas for the employee’s growth and actions the company can take to retain them. The index is revisited and provides language with which to com - municate. It makes the process of discussing behavior more objective and constructive. At The Flybook, one of our core values is “time.” We value our own time, the time of our peers, and the time of our custom - ers. We regularly brainstorm internally about how we can execute that value and put processes in place to protect it. We make it a priority to be thoughtful and answer questions correctly the first time. So, a failure to meet this expectation might be if an advisory team member rushes through a customer request without truly understanding it and provides the wrong answer, resulting in more customer time to explain the request and back and forth to reach an understanding. Because “time” is at the forefront of our values, we can easily discuss and address this issue with the team member. 4. Values-based benefits and recognition. “Live life adventurously” is one of Go Ape’s values that not only applies to its clients but also internally. It’s a value, among others, that is strongly considered when structuring benefits. Benefits and recognition don’t always have to be cash in - centives. Marti has dug deep into the tools Go Ape already relies on for payroll and HR to leverage additional employee benefits. He outlined a few of these helpful features that are highly rated by employees: Recognition: Utilizing a tool within its payroll service, Marti has customized digital “impression badges” so they align with Go Ape culture. These badges, awarded by both manage - ment and peers, are used to recognize team members who embody Go Ape’s standards and values. On-demand pay: An “on-demand pay” feature in payroll allows employees to get paid on any day they need it, for earned wages. This has been a top-rated benefit among many Go Ape employees. Tiered PTO: “Unlimited PTO” is a buzzword these days, but often causes workers to take less time off. Go Ape structured time off so that after a certain number of years of service, you earn unlimited PTO. Employees want to earn it (and stay longer) and utilize it like they should. Paid volunteer hours: One of Go Ape’s values is to “be socially and environmentally responsible.” The company has incor - porated paid volunteer hours and group service days for the leadership team.
Designed specifically for the needs of adventure recreation operators and participants.
Dependable 3 year warranty Onsite maintenance and inspection Can only clip where you want them to Seamless integration To order: Contact Ropes Park Equipment or visit LockDClips.com for a dealer list Ask About Our New Rental Program! Better for Operators.
Mental health assistance programs: Go Ape utilizes an “Em - ployee Assistance Program” that allows employees experienc -
Made with FlippingBook Digital Proposal Creator