The Magic of Stellar Customer Service
3 Ways to Deliver a Wow to Your Customers
However, not every business takes the time and effort to wow customers. They don’t go out of their way to make their custom- ers feel lucky or valued. Custom- ers are just customers. Why be in business if you don’t care about customer service? There is no reason why a cus- tomer shouldn’t be left with a sense of “wow.” You have the power to make a sale and have that customer walk away happy. So, how do you deliver a wow experience?
16 \ The Keap Insider \ Keap.com their favorite establishment? As a customer, it’s a great feeling when the business you’re buying from goes out of its way to make every part of the experience a pleasure. The only downside is that, as customers, we don’t see this often W ho doesn’t love to feel “wowed” when they buy something from
— so when we do, it means that much more. Now, flip that around. As a busi- ness, it feels great when you de- liver stellar service. It’s a source of pride and accomplishment, and you know there’s a very good chance your happy customers will come back, possibly with some friends in tow!
Made with FlippingBook - professional solution for displaying marketing and sales documents online