Risk Services Of Arkansas November 2018

Providing Expert Advice Since 1961

Getting the Most out of Internal Communication LET’S TALK

Maintaining the flow of ideas and information between team members is as necessary to a business as the nervous system is to the human body. Internal communication (IC) is what determines how flexible and responsive your company is to day-to-day challenges. In today’s fast-paced, decentralized marketplace, leveraging the right tools and strategies to make IC engaging, effective, and fun has never been more important. Here are a few tips to help you get there. More Chats, Fewer Meetings Making IC engaging from a leadership standpoint means taking the time to use the right medium for your message. The last thing you want is to have team members sitting through a meeting thinking, “Couldn’t this have just been an email?” Recognizing what you want to communicate and why are important steps in deciding the best way to deliver information. Saving in-person meetings for big collaborative projects and important announcements will add more weight to those moments while allowing communications of lesser magnitude to be handled quickly and efficiently over email and instant messaging. Internal, Yet Global Remote work is becoming more and more common — and it’s a good thing. Research conducted by IBM suggests that remote workers are, on average, more engaged and effective than those who come to the office from 9 to 5. With group messaging apps and cloud-based software, you can keep your team on the same page no matter where they are in the world. The best tools to make this possible will depend on your business, but keeping everyone under the same umbrella of programs, such as Google’s G Suite, is a great strategy to start with. Memes and GIFs Galore A company’s culture exists within the ways its team communicates. Having avenues available for employees to blow off steam, share funny stories, and stay abreast of each other’s lives is an important part of improving retention and company morale. Even spicing up a companywide email with a well- placed GIF or pop culture reference can do wonders to give your IC a voice unique to the culture and values of your company. Finding the styles and methods of communication that best fit your company takes time, but it’s worth it. Not only will creating your own communication style ensure that time and resources are used effectively, but it will also ensure that your team has a voice. Nailing this key aspect of your business will allow everything else to run far more smoothly.

Our close-knit team at Risk Services/Insurica is full of seasoned insurance professionals, to say the least. All told, we have well over a hundred years of combined experience in the field, ensuring our clients receive the best advice, products, and deals possible. And when it comes to people like Jack Ramer, an insurance expert who’s been in the business for more than 50 years, you’d be hard- pressed to find a better agent to have in your corner. Jack started his career in a local independent insurance agency back in 1961 and, since then, has held almost every role imaginable within the industry. “I feel like my long insurance career has allowed me to protect the assets of the people I serve through properly designed insurance products,” Jack says. “Along the way, I have been blessed with many unbelievable friendships and bonding trust with my clients.” In many ways, Jack has evolved right alongside the insurance industry itself. “Obviously, I have seen many changes since 1961,” he says. “To this day, I enjoy the challenge of staying abreast of these shifts in order to effectively advise my clients. And I am so appreciative to have been associated with Risk Services for these past 19 years — a company that is so progressive and in-tune technically with our clients’ needs for the future.” Alongside his long and storied career in insurance, Jack has led a rich life full of interesting hobbies. Though he doesn’t play anymore, Jack embarked on what he describes as a “fun and somewhat successful” amateur golf career when he was 13. And for many years, he and his wife, Lee, owned race horses. “Chasing them around the country to various tracks was the most exciting thing we’ve ever done,” he says. Today, Jack is an invaluable mentor to our young, up-and-coming producers, sharing his wealth of experience on a daily basis. “It’s very exciting to observe their potential,” he says. “They’re often thinking in a different direction, so to be able to combine their fresh perspective with my tried-and-tested methods is a unique opportunity.” We’re so grateful to have him on our team as he continues to deploy his wealth of knowledge to the great benefit of both his colleagues and clients.

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