The Exchange Newsletter Issue 1, 2022

THE EXCHANGE A publication of OneWorld Community Health Centers Issue 1, 2022

Beyond the Beat Page 4

CEO MESSAGE

Lighting the Way As the 2022 year begins, we are in the middle of a surge of community members and patients testing positive for Covid-19. At the same time, we are vaccinating as many children and adults as we can. As we navigate Covid-19 ups and downs, I’d like to shift the topic to something that has been a “certainty” throughout this pandemic, and that is the ability of OneWorld to lead, partner and innovate. I am so honored to be the CEO of this wonderful organization. The determination and strength of our leadership and staff to pivot, jump on opportunities to help, and to assure our ability to test, vaccinate, educate and treat in the communities we serve is a “certainty” to count on. Though there is so much more to learn about the new variant, please know that OneWorld staff will be diligent and on top of things throughout the coming weeks and months, learning and adapting as needed. That is a bright spot for me, and I hope as part of the OneWorld community, that it will be for you too. During the current Covid-19 surge, we are reminded of the depth and breadth of the economic issues families living within low-wage jobs face, and we are doing our best to meet their needs. As a result, in addition to our coats for kids program, we partnered with Omaha Marines Toys for Tots for our patients and our employees adopted a number of families for giving during the holiday season. When I think back to a year ago, we were so excited and filled with hope to receive vaccines. A year later, we continue to educate and vaccinate. Our hearts are full of gratitude to know that you continue to support our work. Thank you. We know that you join us in lighting the way for 2022.

Andrea Skolkin, Chief Executive Officer

With Hope, Andrea M. Skolkin

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Onesies for OneWorld

From January 23-February 19, OneWorld, in partnership with KETV, American National Bank and Hiland Dairy is collecting donations to help our tiniest patients and their parents for the 2022 Onesies for OneWorld event. Every dollar donated to the Baby Boutique benefits our patients directly, providing baby clothes, diapers and baby care items. Donations can also be designated to specific items. All expectant mothers who attend their prenatal appointments earn “Baby Bucks” to spend in the Baby Boutique located at the Livestock Exchange Health campus. These purchases help families get a strong, healthy start. To donate, please visit oneworldomaha.org/onesies or text ONESIES to 41444. To make a physical donation, please contact Courtney Sawle at csawle@oneworldomaha.org or 402-502-8917. *Please note all physical donations to the Baby Boutique must be new. Used items will not be accepted.

Sponsored by:

Beyond the Beat PAGE 4

The Will for the Way PAGE 8

Community Matters PAGE 10

Pediatric Dental Clinics PAGE 7

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A patient receiving an ultrasound.

Beyond the Beat

OneWorld prenatal team builds trusting connections

Connection binds people together in a unique, intangible way. Beyond geography, knowledge and language, connection drives us forward. At OneWorld’s Women’s Health Center in South Omaha, connections form every day. In the summer of 2021, the prenatal team took a course on using ultrasounds to find fetal heartbeats and take images for prenatal patients, so they can hear and see their babies. Normally, OneWorld’s sonographers perform ultrasounds, but the prenatal team wanted to provide non-medical ultrasounds to help patients bond with their babies early on in pregnancy.

Soon after their training, the prenatal team was gifted handheld ultrasound devices to use during prenatal visits. “Patients can’t feel their baby move when they are 2-3 months along, so the new ultrasounds are a way they can connect with their baby before actually feeling them,” said Meredith Rudish, CNM, Midwife. Amidst the medical histories, lab work and tests, hearing the baby’s heartbeat and seeing the images make the experience a reality for prenatal patients.

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“People come to pregnancy in a lot of ways, and the images mean a lot of different things to our patients,” Meredith said. “Some women are still adjusting to the idea of having a baby, some have been waiting for years, some have had a tough first trimester and some have had multiple babies before. Hearing the heartbeat and seeing the baby for the first time brings out a lot of emotions and can create a bond.” The prenatal team also collaborates with OneWorld’s pharmacy, social work, behavioral health and financial teams to help patients beyond their clinical care. “Some of our patients are new immigrants who literally arrived within the last few days from another country with no food in their stomachs, wearing flip flops and thin skirts in December. We call in our troops to help them, and let them know we are here for them. They are not alone in their pregnancy,” said Donna Faber, MD, Family Medicine Physician. Patients deliver their babies at CHI Health Creighton University Medical Center - Bergan Mercy or Nebraska Medicine. After delivery, a OneWorld pediatrician or family medicine physician checks in on the newborn at the hospital and speaks with the parent(s) about scheduling a follow-up appointment at OneWorld. “Aside from delivering the baby, we are also the mom’s advocate, especially if English is not the mom’s first language, or if they don’t have anyone to support them,” said Meredith.

Caption goes here

Members of the Women’s Health team.

Women’s Health team members by an ultrasound machine.

“Whether she’s about to deliver, or has 20 hours to go, we all do our best to meet the patient where she is at and give her everything she needs.” Similar to delivery, the needs of every patient are different. Meredith said she remembers one patient who only spoke Spanish and had irregular bloodwork throughout her pregnancy but was not able to see an oncologist, which was needed for further analysis. When it was time for the patient to deliver, Meredith stayed by her side for the entire labor.

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Inside of the Baby Boutique.

CARE FOR ALL PEOPLE

BABY BOUTIQUE

“I learned so much about her. She opened up to me about her abusive partner and other traumas and barriers she faced,” said Meredith. “I helped deliver her baby, and because she felt comfortable enough with me, we were able to work with the social work team to help obtain supplies at our Baby Boutique for her baby and transportation to see an oncologist.” The patient was diagnosed with a mild, treatable cancer. “Had we not connected during her labor, it would have been easy for her to slip through the cracks and never see an oncologist,” said Meredith. “Even though I only cared for her during her pregnancy, the other aspects of her care came together because of that trusting connection.” At OneWorld, we believe in whole person care for every person.

Preparing for a newborn goes beyond the doctor’s office. OneWorld’s Baby Boutique provides a variety of essential baby care items for low-income, underserved prenatal patients. Patients earn “Baby Bucks” by attending their prenatal appointments to spend in the Boutique. Over 450 prenatal patients from July- November 2021* visited the Baby Boutique to pick out diapers, onesies, blankets, socks and essential items for their newborn. The Baby Boutique opened in 2013 with the generous support of local donors. With the help of volunteers and donations, OneWorld’s prenatal patients are able to get clothes and supplies for their newborns without the financial burden. To learn more and get involved, visit oneworldomaha.org/onesies.

*Due to Covid-19, the Baby Boutique was closed from March 2020-June 2021.

To read more inspiring stories please visit oneworldomaha.org

Pediatric Dental Care Get to know our services

Did you know?

Coming Soon OneWorld is adding a new

OneWorld offers a full range of pediatric dental services, with an emphasis on preventative care. Children can be seen at any OneWorld dental clinic or dental mobile. Pediatric Dental Specialist, Spencer Burton, DDS, is currently located at the Livestock Exchange Health campus.

pediatric dental clinic at 84 th and Q streets. The new space will offer a child-friendly environment for pediatric patients to establish a dental home.

PREVENTATIVE SERVICES: • Exams • Cleanings • X-rays • Nutritional counseling • Space maintenance • Anticipatory guidance RESTORATIVE SERVICES:

• Fillings • Crowns • Pulp therapy • Extractions

As a pediatric specialist, also known as a Pedodontist, Dr. Burton can provide dental treatment under general anesthesia for young children with complex needs or medical complications. This care is performed at a surgery center or hospital when a significant amount of dental work is required, which is common among underserved children. OneWorld collaborates and has privileges at Children’s Hospital and Medical Center’s surgical facilities. “We chose to partner with Children’s because of their expertise in working with young patients and those with special health care needs.” – Spencer Burton, DDS, Associate Dental Director of Pediatric Services

Dr. Burton with patients at the Livestock Exchange Health campus.

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Teresa Chavez, Enrollment and Financial Services Supervisor, consults with OneWorld patient.

The Will for the Way

OneWorld’s Enrollment and Financial Services help patients afford and access health care

When Teresa Chavez, Enrollment and Financial Services Supervisor, received the November 2021 list of potential Medicaid candidates from a Region 6 Behavioral Health report, she decided to personally call one of the candidates. The patient insisted she was not eligible because she had applied and been denied, but her responses to three simple screening questions changed that. “I could tell she was very surprised and she began to cry,” Teresa said. “She completed the application, and about a week later, I followed up with her case and saw she was eligible for Medicaid. I gave her a call and she was just so grateful.”

Affordability and accessibility are two barriers many people in the United States face with health care. While there are many assistance programs, each has their own tunnel of policies, jargon and small print for people to navigate. Additionally, some people cannot read in their own language. OneWorld Community Health Centers overcomes these issues every time a patient checks in for an appointment. If patients do not have health insurance, they visit the OneWorld Marketplace Enrollment and Financial Services team.

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Located at the Livestock Exchange Health campus, the marketplace staff help patients in various languages apply for health insurance including Medicaid and other affordable insurance options. Patients are initially screened for eligibility for many different programs. From there, OneWorld staff help patients gather supporting documents and complete applications while explaining terminology and policies. With Covid-19 being declared a national emergency, some screening requirements have been waived for Medicaid. The Department of Health and Human Services reviews the emergency status every two months. Uninsured patients can apply for OneWorld’s Sliding Fee Scale discount, which is determined by gross annual income and the number of immediate family members in a household. The 2021 Sliding Fee Scale has five poverty levels, with nominal fees for medical appointments as low as $35 (0-100% federal poverty). “The average medical appointment without insurance is $190, and many people cannot afford that. The Sliding Scale makes health care accessible and affordable, and that’s key,” said Teresa. The Enrollment and Financial Services team help patients stay up-to-date with plan renewals, changes and payment plans to ensure every patient has access to health care.

Financial services consultation space.

PATIENT PAYMENT BREAKDOWN From January-October 2021, OneWorld provided care for 43,866 patients:

34% enrolled in Medicaid

47% uninsured

15% commercial insurance

4% enrolled in Medicare

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WHAT I NEED TO KNOW ABOUT THE VACCINES

COMMUNITY MATTERS

Mary K. Grantski (left) and Paula Stanton (right), members.

Sewing and quilting community groups handcraft items for Baby Boutique

For eight years, St. Gerald’s Sewing and Quilting groups have handcrafted items for OneWorld’s Baby Boutique. The groups meet once a month at St. Gerald’s Catholic Church to work on their projects together. From 2013-2020, the sewing groups created and donated: • 617 fleece crochet blankets • 456 crochet afghans • 438 bibs • 300 baby hats • 240 washcloths • 223 reusable nursing pads • 210 burp cloths • 150 receiving blankets • 118 car seat covers • 83 pacifier clips • 6 bootie sets • 2 blanket/sweater sets Because Compassion Matters. Reusable nursing pads are available for prenatal patients at the Baby Boutique. “You can only sew so much for yourself.” –Paula Stanton, member Thank you to St. Gerald’s, Christ Child Society, Gap at Village Pointe, Starlight Quilting Guild, other 2021 recurring community groups and individuals and all others who donate items to the Baby Boutique.

MILAGRO AWARDS DINNER & SILENT AUCTION Thank You

2021 Milagro Honorary Chairs, Jeff and Michelle Lebens (left), with their daughter, Dr. Katie Sagrero, son-in-law, Miguel Sagrero, and their two grandchildren. Photo courtesy of Debra S. Kaplan.

Thank you to our partners, ticket holders and donors for supporting OneWorld and making our Milagro Dinner and Silent Auction a complete success. With your generosity and support, we raised over $200,000 to go towards health care for our patients and community. We are grateful for the message Carlotta Walls LaNier, youngest of the Little Rock Nine, shared with us, and we will remember her inspiring story as we continue to pursue excellence and access to health care for all people. Our patient community’s passion and perseverance are the roots of our vision to be an innovative leader in health care, empowering individuals and creating healthier communities.

Contribution For Care

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OneWorld Community Health Centers provides culturally respectful, quality health care for our patients and the Omaha community. Access to health care continues to be a barrier for many people due to factors including cost, insurance, transportation, language and more, especially in underserved communities. To address these barriers, we go beyond care for the body- we offer whole person care to connect and empower our patients. We provide assistance in Medicaid and health insurance enrollment, and offer a sliding fee scale regardless of insurance status to ensure our patients have access to medical, dental, behavioral health and pharmacy services. Our mission is brought to life by our passion for our community, and is made possible by your dedication to help our community. Together we can create a healthier community.

NON PROFIT ORG U.S. POSTAGE PAID OMAHA, NE PERMIT NO. 432

ADDRESS CORRECTION REQUESTED 4920 S. 30 th Street, Suite 103 Omaha, NE 68107

OneWorld Community Health Centers, in partnership with the community, provides culturally respectful, quality health care with special attention to the underserved. OUR MISSION

Jennifer Samuelson Public Relations Manager

(402) 502-8871 I jsamuelson@oneworldomaha.org If you no longer wish to receive information about OneWorld Community Health Centers, Inc., please call (402) 502-8871 or email jsamuelson@oneworldomaha.org.

Medical Behavioral Health Dental WIC Administration Pharmacy Learning Community Center Medical Mobile

(402) 734-4110 (402) 734-4110 (402) 932-7204 (402) 734-2028 (402) 502-8845 (402) 502-5832 (402) 502-5512

DONATE ONLINE! oneworldomaha.org click the DONATE button OneWorldOmaha.org

OneWorld Community Health Centers complies with applicable Federal civil rights laws and does not discriminate on the basis of race, religion, color, national origin, sexual orientation, pregnancy, age, gender identity, disability, military status, veteran status, ancestry, immigration status or ability to pay.

(402) 880-4870 OneWorld Smiles Dental Mobile (402) 510-4198 FluoRide Dental Mobile (402) 968-6714

FTCA P SLIDING FEE SCALE

PATIENT CENTERED MEDICAL HOME

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