2023 - 2024 Annual Report
Community at the Heart of Everything We Do
At Trueline, our community value is the heart and soul of who we are. As a family-run business, that family spirit runs deep, extending beyond the workforce and into every interaction we have. It’s something you can feel, whether you’re walking through our doors or picking up the phone. As head of the Business Support Team (BST), I see this community spirit firsthand every day. Our front-of-house reception is often the first touchpoint for visitors and callers, and it’s a pleasure to witness the warmth, care, and respect the entire Trueline team shows to every guest. Our commitment to providing the best customer care and service sets us apart—we’re not just a manufacturer; we’re a team that truly values connection. Our dedication to the community extends far beyond the office. Over the past 18 months, I’ve had the privilege of being involved in our fundraising efforts for KEMP Hospice, an incredible local charity providing essential care and support to those who need it most. I’m proud to share that the Trueline team has raised an impressive £22,569.60 to date, directly contributing to their invaluable services. Seeing the impact of our efforts fills me with pride and reinforces the importance of giving back to the community. But it doesn’t stop there. Trueline is also proud to support local athletes and sportspeople, helping them achieve their goals in their chosen fields. It’s just one more way we show our commitment to lifting up those around us and fostering a spirit of teamwork and support. I feel incredibly blessed to work for a company that cares so deeply—not just about its employees and customers, but about the wider community as well. It’s an honor to be a brand ambassador for Trueline, representing a business that leads with values and makes a meaningful impact.
Community isn’t just part of what we do at Trueline - it defines who we are.
Charlie Macaulay-Collins Business Support Manager Charlie Macaulay-Collins
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www.truelineproducts.co.uk
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