Annual Report (2015-16)

Services for Immigrants

Immigrant Settlement Program ISP at OCS employs 25 staff representing 12 languages to provide support, including: • Orientation Support • Employment-related Settlement • Community Connections Activities to immigrant and refugee newcomers (permanent residents, naturalized citizens, temporary foreign workers, international students with work permits, and refugee claimants).

Top 8 identified countries of origin

98.9% report a better understanding of Canadian systems and culture as a result of Immigrant Service Programs

China South Korea India Somalia Iraq Syria Philippines Vietnam

23% 20% 13% 10% 09% 09% 06% 04%

Moving Ahead Program MAP provides comprehensive support for vulnerable im- migrants and refugees who have survived extreme loss and trauma, and currently face many challenges. Top service languages in MAP Arabic, Karen, Somali, Dari, Pushtu, Spanish and Farsi.

179 received services

93% reported developing social connections and feeling less isolated

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