American Consequences - December 2017

MOVING UP THE LADDER... FROM $5 TIPS TO CORPORATE FEUDALISM

In my 20s and 30s, I had a big advantage... I understood the “favor economy” of doormen. And how that same idea translated into big bonuses on Wall Street. Every December, my roommates in our Manhattan apartment would start talking about how to tip... comparing which doorman was most helpful over the previous year or howwell the concierge treated them. I’d just shake my head. They didn’t get it. Tipping doormen wasn’t about past accomplishments like signed packages, hailed cabs, and squashed noise complaints... It was about the future packages, cabs, and complaints.

By Turney Duff

American Consequences | 27

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