NSLHD News July 17

Message FROM the acting Chief executive Dr Tamsin Waterhouse

and preparedness during the pandemic. Our COVID-19 clinics are continuing to run and the community’s response has been outstanding. To continue to help improve the experience for patients, families and carers, NSLHD has commenced a COVID-19 Clinic survey. Early feedback from a small sample size has been excellent, with most patients having very positive experiences at our clinics. An automated daily SMS application to deliver the survey has been developed and is now live. Through this system, an SMS will be sent to people over 18 years of age who were tested at a district COVID-19 clinic the previous day. The SMS will advise the recipient they are being contacted to help improve the patient experience and will contain a link to the survey. I look forward to seeing the feedback as we continue to respond to COVID-19. Finally, we are officially halfway through July and I am sure you would agree at this rate September will be here before we know it. Every year, our district participates in Steptember for the Cerebral Palsy Alliance, and every year we show just how generous and fit we are. Last year we clocked more than 220 million steps and since 2016 we have raised more than $200,000 for people living with cerebral palsy. I would like to encourage you to get in early and sign up as a team or individual for Steptember 2020. Head to steptember.org.au and use the code NSLHD2020 to register. message FROM the Chief executive Deb Willcox

I know many of us have been pleased to see some normality return to daily life, including within our district. While we must all still continue to be conscious of social distancing and practising proper hand hygiene, the increase in numbers at gatherings will allow a number of our favourite events to return. It all starts on Tuesday July 28, with the second instalment of the Quality and Improvement Awards 2020. The awards may have been delayed by the pandemic, but we have received a large number of entries from very worthy projects. Last year, a number of those who received QI Awards went on to represent the district at the NSW Health Awards, with two entrants, the Oncology Telephone Hotline and Walking the Milky Way, claiming top honours. The district awards ceremony will be held in the Kolling Auditorium, with RSVPs essential to ensure physical distancing rules are followed. The following day will see the return of the Innovation Awards Pitch on Wednesday 29 July. A favourite for many of us, the Pitch involves five groups of clinicians with an idea presenting to a panel of judges who can offer up to $50,000 to see the idea become a reality. Previous winners include the RNSH Wellness TV Channel, Mona Vale’s Bored on the Ward, Hornsby’s New Sensations as well as Don’t Go Breaking My Heart at Ryde. I always look forward to the Pitch and I am excited to be MC’ing and being part of the judging panel. With limited seating available I would encourage those of you interested in watching to use the live streaming that will be available. While the COVID-19 situation continues to evolve, I would like to again thank all of you who have played a key role in our response

Deb Willcox Chief Executive Northern Sydney Local Health District

2 NSLHDNEWS | ISSUE 13| 17 JULY 2020

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