Category Development Center

Supply Chain

Ability to understand, apply and integrate knowledge of Hannaford supply chain capabilities, policies and industry trends to optimize performance

Foundation

Advanced

Mastery

Understands supply chain capabilities and their impact on the business

Applies general knowledge of logistics and supply chain processes to provide services

Leverages knowledge of end-to-end supply chain to provide innovative solutions

• Understands supply chain initiatives, such as bracket pri ci ng, s hipping lanes, omnichannel fulfillment, automation, cross dock, drop ship, diverted product, etc., and their impact on stores • Understands the order nuances of merchandising pallets, display activities and shipper initiatives • Understands the importance of on-time delivery, order fill rates, out-of-stock rates, and unsalables, both in-store and online • Understands what drives sales volume, forecast and inventory • Manages and acts on information about order s tatus and invoicing • Understands the impacts of Store level Computer Assisted Ordering (CAO) • Understands the Distribution network and capabilities including RBS & DSD • Understands impacts of DC turns and service levels • Understands impacts of DC supplier costs and the impact • Understands the relationship between promotional management, merchandising and supply chain • Understands the Preferred Partner Program components

• Applies knowledge of the functions of other departments to address service problems • Works with suppliers to tailor initiatives to maximize the use of the Supply Chain • Uses common understanding of supply chain metrics to develop a common scorecard that includes in- store and omnichannel metrics • Integrates supply chain into business plans • Recommends resources to implement supply chain solutions effectively and efficiently • Recommends supply chain processes and efficiencies to drive out cost • Manages impacts of Store level Computer Assisted Ordering (CAO) • Understands how Hannaford suppliers measure supply chain • Leverages the Distribution network and a capabilities, including RBS & DSD, for lower costs • Understands the impact of abnormal demand a nd excesses to enhance forecasts and inventory • Collaborates with merchandising and supply chain on major promotional initiatives • Understands the benefits of the Preferred Partner Progra m and the financial i mpact to both the Vendor and Hannaford

• Maintains up-to-date knowledge of supply chain industry-wide thinking and practice • Develops innovative/creative approaches to improve s upply chain processes that enhance efficiencies and reduce costs • Recognizes the wider impact of s upply chain changes on in-store and online consumer experience & business performance • Develops and implements supply chain benchmarking initiatives to assess metrics against industry best in class • Identifies opportunities for gaining significant and sustained competitive advantage through collaborative supply chain work and excellence with suppliers • Influences the outcomes of the Computer Assisted Ordering (CAO) tool on inventory value, flow and other metrics • Drives collaboration with merchandising and supply chain in demand management planning activities • Negotiates and sells the Hannaford Preferred Partner Program to the supplier community

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