Essential Skills: Coaching Prior to coaching your associate, you need to utilize these four communication skills as the framework to your coaching & guidance. Click on each icon for quick learning sessions on each of the essential skills.
Tell Your Truth
Listen to Learn
Express Confidence
Inquire for Insight
Ask open-ended questions that draw out ideas
Build self-assurance and enthusiasm
Share relevant information and your story
Listen with intent Actively listen
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Source: Ken Blanchard Coaching Essentials
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