Collaborative Partnerships
Ability to create internal and external cross-functional relationships that enable the development of beneficial solutions
Foundation
Advanced
Mastery
Interacts with direct supplier contacts using a basic understanding of their needs
Works collaboratively with contacts across the supplier organization
Develops business based on long-term vision and supplier collaboration at the highest levels • Develops relationships with the highest-level current and future leaders of the supplier organization that shape the supplier strategic direction • Interfaces across functions, both internal and external, to develop mutually beneficial initiatives and solutions • Leverages deep knowledge of the competitive landscape to enhance business plans and other innovations • Leads the resolution of complex issues, leveraging senior level relationships • Regularly meets with senior management of the supplier to develop collaborative business plans measured by joint scorecard metrics • Leverages total cross functional resources to increase total value proposition • Utilizes trust and integrity to have full transparency to discuss sensitive issues • Acts as a digital change agent in proposing and evangelizing new eCommerce & Omnichannel initiatives with Leadership and cross-functional teams • Leads and influences Ahold Delhaize business partners on a variety of projects and activities, maximizing shared results • FRESH ONLY: leverages appropriate relationships to proactively resolve potential issues • FRESH ONLY: coaches team members as they develop collaborative partnerships with others
• Adheres to Hannaford's policies on ethics regarding vendor/supplier relationships • Understands supplier business and operations, both in traditional and online formats • Effectively handles supplier concerns, questions and objections • Integrates an understanding of the needs and direction of internal and external business partners into strategy development • Identifies barriers between internal and external relationships and identifies potential solutions • Listens to and interprets collective feedback and incorporates into current or future proposals • Maintains current understanding of industry and supplier strategies, issues and challenges • Understands who makes, influences, owns and implements decisions in our organization, Ahold Delhaize USA, RBS, and Peapod Digital Labs • Understands the supplier decision making hierarchy • Communicates with Ahold Delhaize business partners, maximizing efficiencies and cost savings benefits • FRESH ONLY: collaborates with retail partners using understanding of roles & responsibilities at retail • FRESH ONLY: follows the communication process for engaging retail
• Develops relationships throughout Hannaford & supplier organizations • Proposes and implements effective solutions to problems without subsequent adverse consequences elsewhere for either Hannaford or its suppliers • Interfaces across functions at the supplier to develop mutually beneficial initiatives and actionable solutions • Collaboratively creates a joint action plan to gain significant and sustained competitive advantage • Identifies barriers between internal and external relationships and takes actions to enable solutions • Uses creative thinking to anticipate mutual opportunities and acts on them • Resolves issues using appropriate relationships • Collaborates with suppliers to achieve high level results • Educates & evangelizes eCommerce & Omnichannel initiatives with cross-functional teams • Understands who makes, influences, owns and implements decisions in the supplier organization • Collaborates with Ahold Delhaize business partners on a variety of projects and activities, maximizing shared results • FRESH ONLY: consults with others to assure successful programs are implemented sustainably. • FRESH ONLY: builds relationships & network with appropriate retail leadership levels.
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