V&A Waterfront - Snr Events & Entertainment Manager

3. Stakeholder Relationship Management • Build and maintain collaborative working relationships with business, marketing, internal and external service providers • Build strong working relationships with key client contacts at a senior and strategic level to learn more about their event needs and challenges, gaining mutual trust and respect • Proactively utilising events to meet stakeholders requirements by providing a centralised, professional and effective eventing service • Identify sponsorable opportunities when conceptualizing campaigns • Foster positive network and relationships within the Event Sector and City Officials across Cape Town • Collaboratively work with Procurement to select the best suppliers 4. Financial Management • Produce and monitor financial forecasting, billing and processes, including firm control of department spend and reconciliation • Present, sell-in and solicit sign-off of the Event and Entertainment budget • Ensure continuous reporting of budget lines to key stakeholders • Manage and ensure efficient use of the Event and Entertainment budget throughout the year • Maximise impact of budget use to deliver on ROMI (Return of Marketing Investment) • Ensure continuous reporting of budget lines to key stakeholders • Oversee the overall Event and Entertainment teams’ budget • Ensure effective governance, monitoring and evaluation of the budget • Allocate and monitor the team’s effective use and management of Project budgets • Where required, source funding for ad-hoc projects and activities

5. Program Evaluation and Reporting • Ensure that measures of success are created upfront, and monitor and evaluate performance against the set criteria • Compile / prepare post-campaign reports for feedback to the key stakeholders (internal and external) and where relevant present findings • Provide post-campaign or project reporting with an ROI analysis • Develop ways to improve the impact of Events and Entertainment, brand health, brand equity etc. and facilitate trade-offs where necessary 6. Capability Building • Develop and lead a high performing team by embedding the business performance process, regular feedback and coaching. • Develop and maintain an effective team through selection, training, motivation, mentoring and performance management • Translate and communicate the V&A Business purpose to ensure buy-in from the team • Ensure shared learning and collaboration across the different marketing BU’s and teams • Responsible for overall quality and presentation of work Key Stakeholder Relationships: • Marketing Executive • Senior Marketing Managers • Various Senior Managers across the Business • Social Media Manager • Manager, Content Production • Event and Entertainment Managers and Assistants • Security Managers • Operations Managers • Third-party agencies or suppliers • City Authorities

COMPANY COMPENSATION BENEFITS:

Chief Executive Officer

• STI • LTI • Medical Aid & Gap Cover

Marketing Executive

• Provident Fund • Funeral Cover

Senior Events & Entertainment Manager

• Disability Cover – PHI • Cell phone Allowance

Junior Events Manager

Junior Events Manager

Events Manager

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