Both Royal North Shore and Hornsby hospitals staff received glowing and generous feedback from accreditation surveyors who were greatly impressed by the care they deliver. It was fantastic to hear accreditors describe our facilities as high-performing, truly engaging with our patients and demonstrating some of the highest standards of infection control. The feedback from the accreditors who oversaw the Australian Council on Health Care Standards accreditation at Hornsby were very impressed with the infection control and the engagement of the doctors, nurses and allied health staff in the care they provided. In their summation, the accreditors said Hornsby’s patients, carers and consumers were so proud of the hospital and it was evident a happy and positive culture had been built. Having worked there as general manager for number of years, I can attest to the hard work and commitment of the staff. At RNSH, they were also suitably impressed with the culture which has been created to be engaging, inclusive and respectful among staff and with patients and their carers. It was so uplifting to hear such praise given to our hospitals, especially after the extraordinary challenges we have been through the past two years. At RNSH’s summation the key feedback provided was there was a culture of safety and the ability for staff to escalate concerns where no blame is attached. The surveyors were impressed with the highly engaged workforce which has a multidisciplinary
focus and the highly defined governance structure to support the delivery of care. Congratulations to all of the staff who worked tirelessly to prepare for the accreditors. We all know, though, that it is not just one week that we uphold these standards: we are constantly striving to deliver the best and safest health care while undergoing a continual cycle of improvement. You have more than demonstrated that our hospitals and health services are the very best place for our patients and their families to receive the safest and highest quality care for our community. I would like to formally congratulate and welcome Simon Hill who has just been appointed the general manager of Hornsby Ku-ring-gai Hospital. Simon has been acting in the role since February 2021 and during that time has led the hospital to the completion of its redevelopment, while dealing with the ongoing challenges of the pandemic, and of course most recently the accreditation. As Reconciliation Week draws to a close this Friday (3 June), it has been wonderful to see the events of the past week which have honoured the First Nations. Firstly the very emotional service for Sorry Day at RNSH, hosted by NSLHD’s Aboriginal Health Service. This was followed by Hornsby Hospital’s celebration that honoured the indigenous community by naming the new clinical services building Muru Jannawi, which means “take the path with us.”
Lee Gregory Acting Chief Executive Northern Sydney Local Health District
NSLHDNEWS | ISSUE 10 | 3 JUNE 2022
2
Made with FlippingBook - professional solution for displaying marketing and sales documents online