Drives Innovation

Find the Root Cause

Step 5: Test The Solution

Brainstorm Possible Solutions

Ask yourself these questions?

• How can a pilot be initiated prior to a full scale investment in time, money and resources?

Select the Best Possible Solution

• Does the test-solution resolve the root cause?

Identify Unintended Consequences

• Does the test-solution benefit the hotel and guests?

Test the Solution

• Is the test-solution a long-term fix or short-term bandage?

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