Find the Root Cause
Step 2: Brainstorm Possible Solutions
Brainstorm Possible Solutions
Tips and hints
• Define the goal (to eliminate the root cause)
Select the Best Possible Solution
• Any idea is a good idea
Identify Unintended Consequences
• Write it down
• Don’t let money, time or resource constrain your thinking
Test the Solution
• Ask yourself: What would you do if you owned the company?
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