Chamber News C
REVIEW-WORTHY SERVICE Hear from Shurson Group, Staybridge Suites, TerraLoco and Chick-Fil-A on how to boost customer service skills
CUSTOMER SERVICE BEST PRACTICES
A re you looking to boost your customer service for your business and learn new ways to provide review-worthy experiences for your clients? Join the Chamber team, Chick-Fil-A, Shurson Group, Staybridge Suites, and TerraLoco for our next Business Development Exchange (BDX) at Gillette Pepsi highlighting customer service best practices. Door prizes, coffee from Café Aqui, Pepsi sampling refreshments, and a light breakfast will be provided. Agenda: Shurson Group – Kayla Shurson, Owner • Responsiveness, setting/meeting expectations, listening to clients’ needs Staybridge Suites – Jerrod Moton, Director of Sales • Responsiveness, customer communication, troubleshooting TerraLoco – Tiffany Piotrowicz, Owner • Appreciating repeat/new customers, being proactive, answering questions Chick-Fil-A – Crystal Stockdale, Director of Human Resources • Greeting customers, ensuring a clean establishment, being prompt/attentive Q & A, door prizes and a tour of Gillette Pepsi
Date: Wednesday, May 10, 2023 Time: 8:30am-9:45am Location: Gillette Pepsi 3393 Commercial Dr SW, Rochester Admission: Free for members, $10 for general admission, registration required Register here: https://bit.ly/3KNRUrZ
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Advantage Magazine | 15
May 2023
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