Patient Safety Corner
Each July, our hospital proudly welcomes a new class of resident physicians who bring fresh energy and commitment to patient care. As part of their onboarding, residents participate in a comprehensive Patient Safety Orientation that reinforces our hospital’s dedication to delivering safe, high-quality care in alignment with The Joint Commission’s National Patient Safety Goals (NPSGs). This annual training builds a strong foundation by emphasizing safety practices that are essential to protecting patients and supporting a culture of trust and accountability.
Highlights from the July Patient Safety Orientation
• Accurate Patient Identification Residents were trained to use two patient identifiers (name and date of birth) to ensure safe medication administration, diagnostic testing, and procedures.
Why it matters: Prevents wrong-patient errors and supports reliable care delivery.
• Effective Communication Training focused on standardized communication tools like SBAR, along with protocols for timely notification of critical test results and thorough patient hand-offs.
“The safety orientation helped me understand how every small action contributes to a safer environment. I feel empowered to speak up and prevent harm.” — PGY-1 Resident, 2025 Cohort
Why it matters: Breakdowns in communication are a top contributor to sentinel events.
• Medication Safety Orientation covered safe prescribing, medication labeling, and reconciliation to reduce the risk of adverse drug events.
Culture of Safety: Beyond Orientation
Our new residents were also introduced to our hospital’s Just Culture, an environment that encourages error reporting and continuous improvement without fear of blame. Through the Good Catch Program, they learned how to report near misses that help prevent harm before it occurs.
Why it matters: Medication errors are preventable and high-impact risks in inpatient care.
• Infection Prevention Residents received instruction on proper hand
hygiene, PPE use, and infection prevention bundles including CAUTI, CLABSI, and surgical site infection protocols.
Why it matters: Consistent infection control practices prevent hospital-acquired infections.
For more information or to report a Good Catch or Patient Safety Concern, contact: Eva A. Calo, MSN, RN, CPPS /Patient Safety Officer/Natalie Barrett, Patient /Safety Specialist Office: 718-579-5141 or 718-579-5942 – Email: Eva.Calo@nychhc.org
JULY 2025 22 | |
LINCOLN NEWS
Made with FlippingBook Digital Proposal Creator