The Queen's Awards Magazine 2016

106-130_award_holders_Queen's Awards 24/06/2016 08:25 Page 115

AWARD HOLDERS 2012 - 2015

Gold-i Ltd Winning The Queen’s award for enterprise in innovation in 2014 has had a major impact on Gold-i’s business. it was not only a boost to the management team and employees, but has been an endorsement which is hugely respected by prospective clients worldwide. Tom Higgins, founder and CEO of Gold-i, the Guildford-based global market leader in trading systems integration explains, “Winning a Queen’s Award for Enterprise is the ultimate business accolade and has taken our business to another level. We operate in a very niche industry and The Queen’s Award has helped us to broaden our contacts and stand out from competitors. “We have displayed our Queen’s Award logo with great pride on the Gold-i stand at major trade exhibitions in London, Cyprus, Istanbul, Macau and Hong Kong and retail brokers worldwide have recognised this highly respected ‘stamp of approval’. It has undoubtedly helped with our credibility in the UK as well as overseas and highlights that our business is successful and sustainable, with high standards in terms of innovative products and business ethics.” Growth in China Since winning a Queen’s Award, Gold-i’s business has continued to go from strength to strength. This year, after a year of planning, Gold-i opened an office in Shanghai – its first office outside the UK. Max Tsen, who heads up Gold-i in Shanghai, spent five months in Gold-i’s Surrey office learning about the company’s products, services and culture so that he and his team can replicate the same high levels of service and support. The B2B retail FX market is at an early stage of development in China - it is similar to Europe or USA ten years ago – and so there is huge potential for growth for businesses such as Gold-i, with the right technology, an understanding of the local business culture and strong local language capabilities. In fact, since opening in China in March 2016, Gold-i has developed a rapidly growing client base consisting of both start-up and established brokerages. The company has ambitious growth plans in China and across the Far East and has put the foundations in place to capitalize on the opportunities in the region. development in order to push boundaries within the industry and provide brokers with all the tools they require to make more money, cut costs, manage risk and differentiate from competitors. By partnering with Corellasoft, Gold-i has recently launched a business intelligence tool, Gold-i Visual Edge, which offers brokers an unparalleled real-time overview of their clients’ trading performance, enabling them to gain a greater innovative new products Gold-i continues to invest in product

Tom Higgins, founder and CEO of financial trading software company, Gold-i - winner of The Queen’s Award for Enterprise in Innovation 2014

about Gold-i Gold-i was founded in 2008 by Tom Higgins, an experienced Chief Technology Officer in the City who spotted a gap in market for specialist technology for retail brokers. The company has developed and owns the IP for a range of software products which have transformed the capabilities of retail brokers worldwide. Gold-i is renowned as the global market leader in trading systems integration, with innovative products, excellent customer service and in-depth industry knowledge. Gold-i’s client base spans over 15 countries, including the UK, Turkey, Cyprus, Denmark, America, Israel, Russia, China, Japan and Australia – all key regions in the retail trading industry. The company has been profitable from its first year of trading and has grown organically, without any external funding. Gold-i currently employs 34 people.

understanding of the key metrics that drive their business. Brokers can use this insight to create relevant strategies for each client or group of clients. This unique product has been a catalyst for attracting new clients worldwide and demand has also been high amongst existing clients. In May 2016, Gold-i launched its most significant product to date, Gold-i Matrix 2.0, which was in development for two years and cost over £1m to bring to market. Matrix 2.0 – a multi-asset liquidity management tool - is a major game changer in the industry. It allows brokers to aggregate their own liquidity feeds and offer their own liquidity out to customers. It not only has clear business benefits for retail brokers worldwide, but is also the product which will open up a new sector to Gold-i, enabling them to target the global institutional market for the first time. Tom Higgins concludes, “Gold-i has evolved from a UK-based business to a multinational organisation. To support our next growth phase we plan to take on additional regional offices in multiple locations. We will also be making a number of new hires, including expanding all our teams in the UK.”


For further details, please visit

GOLD-I LTD Acer House, 10 Medawar Road, Surrey Research Park, Guildford, Surrey GU2 7AE Tel: +44 (0)1483 685410 p tchiggins

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