Ass i stant Proper ty Manager Candidate Informat ion Pack
We are seek i ng a pass ionate Ass i stant Proper t y Manager for our brand-new Novel Student development , Br idle Works i n Glasgow. Th i s newl y created role represents the oppor tun i t y to joi n the proper t y management team of a leadi ng developer and operator of purpose-bu i l t student accommodat ion i n the US, Lat i n Amer i ca , and Europe. The Ass i stant Proper t y Manager wi l l lead the operat ional success of our Novel Student commun i t y. The Ass i stant Proper t y Manager suppor ts the Proper t y Manager i n thei r absence and prov ides overal l suppor t to the proper t y to ensure the success of the proper t y ’s overal l per formance. CA and Novel Student prov ide best- i n-c lass exper iences for student res idents l i v i ng i n our commun i t ies . We do th i s by put t i ng people f i rst—both our res idents and our employees . We bel ieve i n i nvest i ng i n our people through superb t rai n i ng and suppor t , generous employee benef i ts and perks , and oppor tun i t ies for career advancement by growi ng throughout our por t fol io.
Your Mission
• Prov ide leadersh ip for the proper t y on al l f i nanc ial and operat ional act i v i t ies and ass i st the Proper t y Manager i n thei r respons ibi l i t ies as needed . • Resident Relations • Mai ntai n pos i t i ve customer serv i ce out look and manage res ident complai nts wi th the Proper t y Manager. • Promote harmon ious relat ions among res idents , staf f, and the commun i t y.
• Accounting and Systems
• Ass i st wi th prepar i ng f i nanc ial repor ts , budgets , revenue project ions , and var iance anal ys i s . Prov ide ass i stance for the corporate account i ng depar tment as necessar y. • Rev iew, code, and enter approved i nvoi ces i n accordance to company standards and pol i c ies . • Commun i cate any del i nquenc ies or concern i ng s i tuat ions wi th Proper t y Manager regu lar l y. • Ensure that al l leases have been cor rect l y entered , i nc l udi ng but not l imi ted to lease dates , rental amounts , bi l l i ng dates , res ident ial i nfo, and guarantor i nformat ion . Audi t lease f i les to mai ntai n accuracy and cons i stency. • Ensure al l res idents are ass igned to the appropr iate apar tment and are moved- i n , moved- out , and t ransfer red when necessar y. Mai ntai n accurate records and f i les of a res ident that has i ndi cated they wou ld l i ke to modi f y thei r lease.
• Property and Maintenance
• Ensure i nspect ions are documented and bi l led appropr iatel y. • Charge res idents appropr iatel y for al l bi l lable mai ntenance and repai rs . • Generate and del i ver not i ces to res idents for lease v iolat ions and/or f i nes . • Ass i st i n seek i ng qual i f ied vendors to recei ve bids for turn-over. mai ntenance • Help mai ntai n al l vendor i nsurance i nformat ion i n the Insurance Log .
•
Leasing, Marketing and Public Relations
• Suppor t wi th the successfu l lease-up of your proper t y. • Champion the needs of your customers , leadi ng by example and demonst rat i ng a personal des i re for h igh level s of serv i ce i n al l i nteract ions . • Seek i nformat ion f rom res idents , future res idents , and prospects regardi ng the proper t y and prov ide i nformat ion to Proper t y Manager.
• Risk Management
• Ident i f y potent ial l iabi l i t y i ssues to mi n imi ze r i sk exposure and losses by commun i cat i ng any phys i cal fac i l i t y and res ident safet y concerns to the Proper t y Manager and/or Fac i l i t ies Manager. • Ensure vendors have the requ i red i nsurance coverage and cer t i f i cat ion before work i s per formed ; Rev iew al l serv i ce cont racts wi th corporate legal depar tment .
• Human Resources
• Ass i st Proper t y Manager payrol l act i v i t ies , i nc l udi ng but not l imi ted to generat i ng t imesheets and leas i ng commi ss ions and other related payrol l documents are i n compl iance, and ass i st i ng wi th schedu l i ng of par t-t ime employees . • Ass i st i n always mai ntai n i ng h igh employee morale and lead by example.
• Your Track Record
• Exper ience i n proper t y operat ions and/or leas i ng i n the student hous i ng or res ident ial proper t y management i ndust r y. • Excel lent customer serv i ce and res ident relat ions t rack record . • Exper ience wi th f i nanc ial s and budgets st rongl y prefer red ; bas i c Mi crosof t Excel exper ience requ i r
• Your Style
• Energet i c , dr i ven , and enthus iast i c . • Abi l i t y to j uggle mu l t iple projects at once.
• Superb abi l i t y to commun i cate c lear l y and conc i sel y. • Eagerness to prov ide best i n c lass res ident exper ience. • Organ i zed and tech savvy.
Our Promise
• 33 days annual leave i nc l us i ve of publ i c hol idays .
• Heal thcare Cash Plan : Through West f ield Heal th .
• Th i s ent i t les you to rec laim costs for pr i vate medi cal , opt i cal , dental and compl imentar y therapies .
• Pens ion : 5% matched employer cont r ibut ion (on the bas i s you cont r ibute 5% al so) . Opt ion to opt- i n for Pens ion Salar y Sacr i f i ce scheme.
• L i fe Assurance.
• Cyc le Scheme : You are able to purchase a bi ke and accessor ies and repay th i s over 12 months , f ree of tax and Nat ional Insurance. • Employee Ass i stance Programme : Access to conf ident ial counsel l i ng and adv i ce on a wide range of work and personal i ssues .
• Annual per formance and salar y rev iews .
• Annual di scret ionar y bonus .
• E500 Annual Trai n i ng Al lowance : Alongs ide the numerous development oppor tun i t ies that wi l l be on of fer, you wi l l recei ve a E500 annual al lowance to spend on external t rai n i ng to help suppor t ach ievement of your def i ned Career Development Plan .
• Def i ned Career Development Plan .
Application Process To ar range a conf ident ial conversat ion to di scuss the oppor tun i t y i n more depth , please contact
Hannah Sear le of The Management Recru i tment Group.
Appl i cat ions shou ld be sent to hannah .sear le@mrgpeople.co. uk
Sunday 13th March 2022
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