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ON THE MOVE WARE MALCOMB ANNOUNCES STACI TAVE HAS JOINED FIRM AS STUDIO MANAGER IN DALLAS OFFICE Ware Malcomb , an international design firm, announced Staci Tave joined the firm as studio manager, interior architecture and design in the Dallas office. In this role, Tave oversees Ware Malcomb’s Interior Architecture & Design Studio for the Dallas office, and manages select projects. Tave brings more than 20 years of experience as an accomplished interior designer and project manager to the Ware Malcomb team. Her expertise includes designing large-scale interior spaces, space utilization and end-user focused design. She has worked in a range of market sectors, including commercial/ workplace, hospitality, healthcare, education and retail. “Staci’s extensive experience in corporate interiors and commercial real estate will help strengthen Ware Malcomb’s growing presence in the Dallas/Fort Worth area and further expand our reach in the market,” said Christopher Mavros, Regional Director of Ware

people and our teams? How do we adapt our expectations of staff and our business practices? There is no doubt that today we have new trials. Our time spent at home has to abide by a new work-life balance standard. We have co-workers who are struggling with new challenges. Some may be experiencing emotions they have long forgotten. Some may be truly challenged by the dark clouds cast by the pandemic; others may be stressed beyond connection and still others may be performing better than ever. We have to understand our teams and equip them with the systems and personal network that enables productivity. This is incredibly important to the stability of our businesses. The data suggest our partners in the industry are making every effort to reach their people and mobilize their teams. Now, we have to figure out how to maintain the delicate balance of standard operating procedures, productivity, and empathy. WILL SWEARINGEN is director of ownership transition advisory services at Zweig Group. He can be reached at wswearingen@zweiggroup.com. “We have co-workers who are struggling with new challenges ... Some may be truly challenged by the dark clouds cast by the pandemic; others may be stressed beyond connection, and still others may be performing better than ever.” Established in 1972, Ware Malcomb provides planning, architecture, interior design, branding, civil engineering and building measurement services to commercial real estate and corporate clients. With office locations throughout the U.S., Canada and Mexico, the firm specializes in the design of commercial office, corporate, industrial, science and technology, healthcare, retail, auto, public/educational facilities and renovation projects. Ware Malcomb is recognized as a Hot Firm and Best Firm to Work For by Zweig Group. Ware Malcomb has been active in the Texas market since 2013, with offices in Dallas and Houston. Recent Ware Malcomb projects in Texas include: Southport Logistics Park in Dallas, Dril-Quip in Houston, and Sunridge Business Park in Wilmer. Malcomb. “We are excited to welcome Staci to our ever-expanding Ware Malcomb team in Texas.” Tave holds a bachelor’s degree from Iowa State University and is FIDER, NCIDQ and LEED AP accredited.

ZWEIG GROUP KNOWS NOT EVERYONE HAS EXTRA TIME RIGHT NOW It’s more important than ever to have good data to guide your business practices. In order to produce the data your firm needs to benchmark and make important management decisions, we need your help and participation. No surprise here, a recent survey of the AEC industry found that nearly 100 percent of firms have changed policies in response to the COVID-19 pandemic. The vast majority of firms, 70 percent, are either considering or have already made budget changes for 2020. We want to know how this will affect policies, procedures, and benefits for the rest of the year. In order to facilitate participation, a number of options are available: 1) Participate in the full-length 2020 Policies, Procedures & Benefits Survey 2) Participate in one, two, or all three of the shorter versions of the full-length 2020 Policies, Procedures & Benefits Survey : ❚ ❚ Part 1: Focuses on policies, HR, and career development. Click here to participate. ❚ ❚ Part 2: Focuses on staffing, salaries, and financial benefits. Click here to participate. ❚ ❚ Part 3: Focuses on insurance benefits. Click here to participate. All participants will receive 50 percent off any research publication of their choice, and 15 percent off virtual learning! LEARN MORE

WILL SWEARINGEN, from page 3

address that communication gap is key and is a major value add from an independent third-party advisory service. If you are married (or have ever been married), just look at the amount of dysfunction in simple discussions with someone you love. Jerry Seinfeld has a new Netflix special called 23 Hours to Kill . It’s hilarious. His description of the parallels between the plates of food people construct at an all-you-can-eat buffet in Vegas and their emotional struggles is gold. He rolls that segment into cracking on the fickle communication dynamics between he and his wife. And what he says is so true. The tone, delivery, consistency, and actual act of sharing information are all key pieces of effective messaging. In 2018, the US Bureau of Labor Statistics conducted an “American Time Use Survey.” They found that people with jobs “spent more time working at the office than at home – 7.9 hours, compared with 2.9 hours.” Before COVID, that meant we were spending 2.7x more time at work than with our families. That’s a lot of opportunity to miscommunicate! It’s no wonder communication is a consistent issue in design firms. But today, many of us are spending extended periods of time working from home and trying to find the balance between family, work, school, and sanity. Managing distractions and establishing a work-life balance were the two most pressing issues for people working from home. So, it begs the question, how do we take this kind of information and help our

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THE ZWEIG LETTER JUNE 1, 2020, ISSUE 1347

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