Duties and Responsibilities
Person Specification
This table lists the essential and desirable requirements needed in order to perform the job effectively. Candidates will be shortlisted based on the extent to which they meet these requirements.
Requirements
Essential / Desirable
Qualifications Bachelor’s Degree in Marketing or similar or equivalent relevant experience
E
Mental Health First Aider
D
Health and Safety qualification or demonstrable experience
E E
Experience/ Knowledge
Considerable experience of managing staff including carrying out inductions and appraisals Experience of strategic and operational management of services to include change management Experience of financial planning, procurement and budget delivery
E
E
Experience of working as part of a customer focused team
E E
Substantial experience in customer service and stakeholder management
Experience of building relationships with the ability to influence colleagues and stakeholders in all levels of the organisation Experience and ability to analyse complex situations to produce innovative solutions Experience of dealing with conflict situations with discretion and sensitivity
E
E
E
Skills/ Abilities
Excellent communication skills and interpersonal skills
E E
Self -aware, able to exercise and apply sound judgement not only in decision making but when to involve others
Demonstrated ability to work collaboratively
E E E E E
Excellent IT skills plus knowledge of using applications and systems such as Kinetics and CAFM systems
Flexible, solution orientated approach
Other
A full awareness of Equality and Diversity Issues
Able to work flexible hours
*The ability to meet UK ‘right to work’ requirements.dx E * The University has a legal responsibility to ensure that all potential employees can provide documentary evidence of their legal right to work in the UK prior to commencing employment. Candidates shortlisted for interview will be ask to bring their passport or another acceptable form of evidence to verify their right to work.
Essential/Desirable: E = Essential: Requirements without which the job could not be done. D = Desirable: Requirements that would enable the candidate to perform the job well. How Assessed: A = Application | I = Interview | OM = Other Means (e.g. presentation, test, etc.).
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