Duties and Responsibilities
Person Specification
This table lists the essential and desirable requirements needed in order to perform the job effectively. Candidates will be shortlisted based on the extent to which they meet these requirements. Requirements Qualifications Professional Catering Qualification – Degree/HND/BTec/City & Guilds in Hotel & Restaurant Management or Food Service/Production Management, and/or equivalent experience in catering or event management or hospitality services Significant senior operational experience in a multi-site environment managing catering & hospitality services Extensive organisational skills dealing with large scale and a high volume of events and hospitality services E Experience and ability to lead and motivate a large team E Ability to provide strong marketing campaigns around product development and drive sales targets in accordance with budgetary expectations E Demonstrate strong verbal and written communications skills E Experience of planning and executing multiple events over various sites simultaneously E Developing business strategies in line with current and emerging needs of the business and industry benchmarks E Fostering long term profitable relationships, driving current business and developing future opportunities E Providing direction and expertise to ensure best business practice and uphold the University values E Driving innovation and continuous improvement of people, systems and processes E Extensive international food and beverage knowledge E The ability to lead and motivate staff E Experience in improving service delivery and the customer experience E Extensive administrative and IT ability E Financial management experience in budget compilation, finance IT systems (Agresso), cash management, P2P Purchasing Systems, P&L reporting and analysis and Banking E E Alcohol licence holder E E Knowledge, Skills and Experience
Essential / Desirable
Experience managing online hospitality reservation systems
D
Experience and knowledge of implementing environmental and sustainable practices in the food service sector Extensive experience managing Health & Safety and Food Hygiene administration Experience supporting website marketing and social media campaigns in line with scheduled events and services Experience in project management, concept design and construction of new and existing catering and event sites Sales experience dealing with potential and existing clients, developing sales opportunities and driving business
E
E
D
E
E
Essential/Desirable: E = Essential: Requirements without which the job could not be done. D = Desirable: Requirements that would enable the candidate to perform the job well.
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