Nowt Left Out www.richardsonsoffice.co.uk
ID FRAUD DON’T BECOME A VICTIM WINTER
WORKWEAR NO TIME FOR COMPROMISE CHRISTMAS IN THE WORKPLACE HOW TIMES HAVE CHANGED
STAY SAFE. STAY SECURE
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WELCOME
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WELCOME W elcome to the latest edition, can you believe we are approaching Christmas again? In this issue we are of course celebrating all things Christmas, but we also have a special focus on the darker side of this season – Fraud, theft and cybercrimes. I don’t want to be the party-pooper, quite the opposite, our aim is to make you fully aware of the risks and, most importantly, how to avoid them, to make sure your festive season is not spoilt by becoming a victim. With the support of our excellent brand supplier partners we cover in the following pages the threat of ID Fraud and the simple steps you can take, we look at the theft of devices and equipment that can lead to serious compromises and we also have a special feature on cybersecurity, looking at why SMEs are victims and provide top tips to stop it happening to you. Don’t worry, we have not completely left the Christmas Spirit at home, we also feature some fun articles about Christmas in the workplace, special features on some of your favourite office items and
some of our latest promotions we have on offer to help you get more for your money heading into the festive period including cashback on shredders, 3 for 2 offers on Sellotape paper tape and Pentel Pens, plus the chance to claim a cute cuddly bear with Sellotape Original – just contact us for details of these and may other great offers we have available. Other highlights include our feature on winter workwear – because staying warm, safe, and visible isn’t just practical, it’s essential. We’ve also looked at how to create the right office environment, especially now hybrid working is the norm. Comfort, productivity, and style all matter, and we’re here to help with that balance. Finally, a gentle reminder of our Keep It Local message. Supporting local suppliers isn’t just good for the community – it means you get that personal, reliable service we all value, especially at this time of year. So, grab a cuppa, flick through, and enjoy. Here’s to finishing the year strong – and making this Christmas a memorable one.
ID FRAUD PREVENTION
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PROTECTING YOURSELF FROM ID FRAUD : WHAT YOU NEED TO KNOW
Identity fraud might sound like something that happens to other people, but the reality is it’s one of the fastest-growing crimes in the UK — and it can happen to anyone. Whether you’re running a business, working from home, or just shopping online, fraudsters are constantly looking for ways to steal personal details and use them for their own gain. THE SCALE OF THE PROBLEM The statistics are sobering. According to Cifas, the UK’s fraud prevention service, there were more than 277,000 cases of identity fraud in 2023 — that’s one every two minutes. And the trend isn’t slowing down: online activity, hybrid working, and our ever-increasing reliance on digital services give criminals more opportunities than ever. What’s more, identity fraud doesn’t just affect individuals. Businesses are prime targets too. Criminals use stolen details to open bank accounts, take out loans, or even apply for jobs. The financial and reputational damage can be severe. For individuals, the impact is often stressful and time- consuming, sometimes taking months to sort out. HOW IDENTITY FRAUD WORKS Fraudsters don’t need much to get started. A name, date of birth, address, or bank detail can be enough to build a false identity. They gather this information in different ways, including: • Phishing emails or texts: Messages designed to trick you into giving away personal details. • Data breaches: Hackers targeting companies and leaking customer details online. • S ocial media: Oversharing birthdays, locations, or family details that can be pieced together. • O ld-fashioned theft: Stealing post, discarded documents, or even wallets.
DON’T BECOME A VICTIM
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6. CHECK YOUR CREDIT REPORT Services like Experian, Equifax, or TransUnion let you monitor your credit history. Checking regularly means you can spot unusual activity quickly, such as applications you didn’t make. 7. REDIRECT YOUR POST If you move house, set up a Royal Mail redirect. Unsecured post is one of the simplest ways for fraudsters If you’re responsible for staff, remember that identity fraud isn’t just a personal issue — it’s a workplace one too. Encourage employees to use secure passwords and company-approved systems, especially when working remotely. Provide clear policies for handling customer data, and invest in secure document destruction to prevent sensitive information leaking into the wrong hands. WHAT TO DO IF YOU’RE A VICTIM If you suspect you’ve been targeted, act quickly: to get their hands on sensitive information. For businesses: protect your people too
Once they have enough, criminals can impersonate you to apply for credit, drain your bank account, or carry out scams in your name. SPOTTING THE WARNING SIGNS Identity fraud is often invisible until the damage is done. But there are warning signs to watch out for: • Unexpected letters, emails or calls about accounts you don’t recognise. • Bills or statements for services you never signed up for. • Credit refusals despite having a good history. • Bank transactions that don’t look right. • Post that seems to be going missing. Being alert to these early indicators can save a lot of stress later. PRACTICAL TIPS TO PROTECT YOURSELF The good news? There are plenty of simple steps you can take to reduce the risk: 1. BE CAREFUL WITH YOUR DATA
• Contact your bank immediately to flag any suspicious activity. • Report the fraud to Action Fraud (the UK’s national reporting centre). • Place a fraud alert on your credit file with a credit reference agency. • Change your passwords on all affected accounts. Acting fast can limit the damage and stop fraudsters in their tracks.
Think twice before sharing personal information online. Don’t publish details like your full birthdate or address on social media. In business, make sure sensitive documents are stored securely, not left on desks or in bins.
“FRAUDSTERS DON’T NEED MUCH TO GET STARTED. A NAME, DATE OF BIRTH, ADDRESS, OR BANK DETAIL CAN BE ENOUGH TO BUILD A FALSE IDENTITY”
2. SHRED, DON’T BIN Physical paperwork is still a
goldmine for fraudsters. Shred old bank statements, bills, and anything else containing personal details before disposal. 3. STRENGTHEN YOUR PASSWORDS Use strong, unique passwords for every account. A mix of letters, numbers and symbols makes them harder to crack. Better still, use a password manager to keep track securely. 4. ENABLE TWO-FACTOR AUTHENTICATION (2FA) Adding an extra step — like a code sent to your phone — makes it much harder for fraudsters to get into your accounts, even if they’ve stolen your password. 5. STAY WARY OF PHISHING Be cautious with emails or texts that urge immediate action. Look closely at sender addresses, and don’t click suspicious links. If in doubt, go directly to the official website instead of following a link.
STAYING ONE STEP AHEAD
The truth is, identity fraud is unlikely to disappear. As technology evolves, so do the tricks criminals use. But by staying informed and building good habits, you can make yourself — and your business — a much harder target. At its heart, protecting against ID fraud is
about awareness and vigilance. Shred that old document, pause before you click, keep your passwords strong, and don’t ignore the warning signs. It’s not about living in fear — it’s about being smart, prepared, and one step ahead. So, as we continue to live and work in an increasingly digital world, take a moment to check your own habits. Small changes today can make a big difference tomorrow — and could save you the time, money, and stress of becoming just another statistic.
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DEVICE PROTECTION
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SECURE YOUR DEVICES, PROTECT YOUR DATA: WHY PHYSICAL SECURITY STILL MATTERS
THE HIDDEN COST OF STOLEN DEVICES Over three-quarters (76%) of organisations surveyed said they had experienced device theft in the past two years. That number climbs higher in hybrid and remote working environments, where employees are more mobile and devices are more exposed. The consequences stretch far beyond replacing a piece of hardware: • Legal or regulatory action: 33% faced penalties because stolen devices contained sensitive data. GDPR fines, for instance, can run up to €20 million or 4% of global turnover. • Stricter (and often costlier) security measures: 33% had to overhaul policies and invest in extra layers of protection. • Lost productivity: 32% reported disruption to daily work, with staff unable to function without their primary devices. continued overleaf >
Rarely a week goes by without headlines about cyberattacks and data breaches. Businesses spend millions shoring up their networks, deploying encryption, and training staff to recognise phishing scams. But one crucial layer of protection is often overlooked: the physical security of our devices. A stolen laptop, misplaced tablet, or unsecured desktop isn’t just a hardware loss. It can open the door to unauthorised access, regulatory fines, reputational damage, and hours of lost productivity. As workplaces become more flexible - blending offices, homes, and coffee shops - the risks are multiplying. A new study commissioned by Kensington, surveying 1,000 senior IT leaders across the US and Europe, shines a light on how businesses are responding. The findings underline one clear message: simple physical security measures, such as device locks, are among the most cost-effective tools we have to stop breaches before they start.
XXX DEVICE PROTECTION
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“A LITTLE INITIAL INVESTMENT IN SECURITY MEASURES CAN CONSIDERABLY REDUCE THE POSSIBILITY OF COSTLY DEVICE REPLACEMENTS OR PROLONGED DOWNTIME.”
THE HYBRID CHALLENGE The pandemic normalised flexible working. While it brought freedom, it also introduced a host of new vulnerabilities: • Increased theft risk outside secure offices (35%). • Greater exposure to unsecured home networks (34%). • “Visual hacking” - sensitive data being read off screens in public places (23%). • Difficulty enforcing consistent policies remotely (32%). In this context, security locks are more than just deterrents in offices. They’re practical, portable safeguards that travel with staff, offering reassurance whether a laptop is in a co-working hub, hotel lobby, or open-plan office. As one IT leader in the study put it: “It is the easiest way to make sure that our devices are under literal lock and key. It makes it so that we know everything is safe and secure.” CLOSING THE AWARENESS GAP Interestingly, the survey revealed a gap between how senior leaders and mid-level managers perceive risk. While 56% of executives saw locks as “extremely cost- effective,” only 36% of mid-level managers agreed. This disconnect matters. Senior leaders may worry By embedding physical security into company culture - alongside digital safeguards - businesses can ensure that everyone understands the importance of protecting devices at every level. PRACTICAL STEPS FOR BUSINESSES AND INDIVIDUALS So, what can organisations (and individuals) do to reduce risks right now? Here are some straightforward measures: 1. Invest in locks for all devices – not just laptops, but desktops, servers, tablets, and external drives. 2. Pair physical with digital security – combine locks with encryption, two-factor authentication, and secure cloud storage. 3. Educate employees – raise awareness about risks like visual hacking and the importance of not leaving devices unattended. 4. Review policies for hybrid working – ensure remote workers are supported with the right security tools. 5. Lead by example – senior management should model good practices to reinforce their value. about regulatory fines and reputation damage, while managers feel the day-to-day impact of lost devices and downtime. Both perspectives are valid, and bridging the gap with training and awareness is essential.
The financial impact is staggering. IBM’s 2024 Cost of a Data Breach Report puts the global average cost of a breach at $4.88 million - a 10% increase from the previous year. For small and mid-sized businesses, even a fraction of this can be crippling. WHY PHYSICAL SECURITY DESERVES A SEAT AT THE TABLE When people think of data protection, their minds jump to firewalls, encryption, or cloud backups. Yet the survey found that physical risks are just as pressing - and often easier to solve. Consider: • Organisations using security locks were 37% less likely to suffer a data breach caused by an unsecured device. • Almost all IT leaders (97%) agreed that locks prevent theft and reduce the chance of sensitive data falling into the wrong hands. • 84% described locks as cost-effective, with senior executives especially likely to value them highly. And the cost? Depending on the model, a reliable laptop lock averages just £24–£40 per device. Compare that with multi- million-pound breach costs, and it is clear why locks are a smart investment. < continued from overleaf
PRACTICAL ADVICE
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These steps don’t just prevent theft - they also build a culture of responsibility and care for company assets. WHY PREVENTION ALWAYS BEATS CURE Every stolen device is a data breach waiting to happen. Prevention is far more cost-effective than managing the aftermath of theft. By taking simple measures like deploying physical locks, businesses can: • Reduce the likelihood of theft. • Protect sensitive data from prying eyes. • Avoid costly fines and legal exposure. • Keep staff productive and confident in their tools. In the words of one survey respondent: “A little initial investment in security measures can considerably reduce the possibility of costly device replacements or prolonged downtime.”
FINAL THOUGHT In a world where work happens everywhere - offices, homes, airports, cafés - our devices carry not only company property but also the keys to sensitive customer data, strategic plans, and intellectual property. It’s time we treat physical security with the same seriousness as cybersecurity. The solution doesn’t need to be complicated or expensive. Sometimes, the humble security lock really is the frontline defence that makes all the difference. Secure your devices today, and you’ll protect your data - and your business - for tomorrow.
“EVERY STOLEN DEVICE IS A DATA BREACH WAITING TO HAPPEN. PREVENTION IS FAR MORE COST-EFFECTIVE THAN MANAGING THE AFTERMATH OF THEFT.”
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WRAP IT UP IN STYLE WITH
and professionalism. Clean lines and secure edges always leave a good impression. Scotch™ tape has been helping people wrap gifts beautifully for generations, and it’s easy to see why. Strong, reliable and virtually invisible on paper, it holds everything neatly in place without stealing the spotlight from your chosen wrapping. From tricky round shapes to flat boxes, it makes the whole process smoother – and the end result far more satisfying. And don’t forget, wrapping is about more than just
There’s something magical about Christmas – the twinkle of fairy lights, the smell of mince pies, the sound of festive songs drifting through the air. But for many of us, there’s also the long list of jobs to get through before we can finally sit back with a mulled wine. One of those jobs? Wrapping gifts. Now, some people love it. They cue up the Christmas playlist, spread everything out on the table, and happily fold, tape and tie bows for hours. For others, it’s a battle with torn paper, wonky edges, and tape stuck to their fingers. The good news is, with a little patience – and the right tape – gift
the look. It’s about the joy of giving something that feels personal. Taking the time to smooth out the paper, line up the patterns, and press down that final piece of tape adds to
wrapping can become one of the most enjoyable parts of the season. Because let’s face it: a gift that’s wrapped with care speaks volumes, no matter what’s inside. A simple present, neatly folded and finished with a crisp
“A GIFT THAT’S WRAPPED WITH CARE SPEAKS VOLUMES, NO MATTER WHAT’S INSIDE”
the moment of surprise and delight when the gift is opened.
So this Christmas, instead of seeing wrapping as a chore, treat it as part of the celebration. Put on some festive tunes, pour yourself a hot drink, and let Scotch™ tape help you create gifts that are every bit as special on the outside as they are on the inside.
line of Scotch™ tape, shows thoughtfulness and effort before the ribbon is even untied. It’s that extra detail that makes gifts feel truly special. When wrapping at home, it’s worth setting aside a little “wrapping station” with everything you need – paper, scissors, tape and tags. Not only does this save time, it turns wrapping into a festive ritual rather than a last-minute scramble. And if you’re wrapping gifts for co-workers or your boss, it’s the perfect opportunity to show a touch of polish
OFFICE LIFE
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CHRISTMAS IN THE WORKPLACE: HOW THE FESTIVE SEASON HAS CHANGED (AND HOW WE CAN STILL CELEBRATE TOGETHER)
roaring fires, snowflakes on Teams calls, or digital “decorate your workspace” competitions where colleagues share photos of their home office setups. Those who are in the office might keep things smaller scale - a mini tree, some window stickers, or twinkly fairy lights to bring the sparkle. SECRET SANTA GOES DIGITAL Ah, Secret Santa - the tradition of buying something silly, thoughtful, or downright random for someone you may barely know. Once a staple of the office, it’s harder to organise when people are split between home and the office. But never fear: technology has come to the rescue. Online Secret Santa generators and home delivery mean the fun lives on. Colleagues can pick names at random digitally, order gifts online, and either post them directly or bring them in on “office days” for a festive exchange. In fact, this version often feels more inclusive, since remote workers aren’t left out.
It’s beginning to look a lot like Christmas… or is it? The festive season in the workplace has always had its traditions - the tinsel-draped desks, the office Secret Santa, the steady stream of mince pies, and that one colleague who starts wearing Christmas jumpers as soon as the clocks go back. But since Covid and the rise of hybrid working, the build-up to Christmas at work looks a little different. THE DECORATIONS DILEMMA Remember when the office tree would suddenly appear in reception, complete with slightly wonky fairy lights and the same box of baubles that’s been in the cupboard since 2005? In many workplaces, hybrid working has made that ritual less of a priority. If only half the team is in on any given day, who gets to do the decorating - and who actually gets to see it? That doesn’t mean decorations are out. Many businesses are shifting their festive cheer online: virtual backgrounds of
CHRISTMAS SPIRIT
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playlists of favourite festive tunes, or hosting light-hearted quizzes that everyone can join in from anywhere. It’s about inclusivity too - recognising that not everyone celebrates Christmas in the same way, but most people enjoy the chance to connect, reflect, and end the year on a positive note. KEEPING THE SPIRIT ALIVE So, has Christmas in the workplace changed? Definitely. But has the magic gone? Not at all. The rituals may look different - fewer crowded pubs, more online gift swaps; fewer fairy lights across every desk, more creative home office decorations - but the spirit is still there. What really matters is the sense of community and celebration,
And let’s face it, nobody misses the frantic last-minute dash to the shops on the way to work! THE RISE OF FESTIVE COFFEE BREAKS The days of spontaneous lunchtime drinks down the pub may be fewer - partly thanks to hybrid timetables, partly because many of us have got used to different routines. But festive catchups haven’t disappeared, they’ve just evolved. Now it might be a virtual “Christmas cuppa” on Zoom, a morning coffee-and-mince-pie meet-up in the office kitchen, or a Friday afternoon “mingle” that includes those at home dialling in with their own glass of fizz. These moments of connection matter more than ever. After all, Christmas at work has never just been about the traditions
themselves - it’s been about the laughter, the bonding, and that sense of shared winding-down before the year ends. CHRISTMAS JUMPERS - STILL GOING STRONG If there’s one tradition that has stood the test of time, it’s the Christmas jumper. Whether you’re working from home or in the office, pulling on something fabulously festive is a guaranteed mood
however it takes shape. Whether it’s clinking glasses over Zoom, swapping gifts via courier, or simply putting on that glittery jumper for your Thursday meeting, Christmas at work is still a time to spread joy, share laughs, and remind ourselves of the connections that make our jobs more than just work. So this December, embrace the new traditions alongside the old. Put the fairy
“THE WORLD OF WORK MAY HAVE CHANGED, BUT CHRISTMAS SPIRIT NEVER GOES OUT OF STYLE”
lights up (even if it’s just around your monitor), dig out that novelty mug, and don’t be afraid to hit “unmute” to belt out a Christmas tune or two. The world of work may have changed, but Christmas spirit never goes out of style.
booster. National Christmas Jumper Day (this year on 12th December) remains a firm fixture in many workplaces, with proceeds going to charity too. Hybrid working hasn’t slowed it down - if anything, the move to video calls has given people even more reason to go bold with their knitwear, knowing only the top half is visible! FINDING NEW WAYS TO CELEBRATE
Perhaps the biggest change since Covid is that Christmas at work has become less about “big events” and more about small, meaningful moments. Instead of one big office do, businesses are focusing on little touches: sending advent calendars to staff, sharing
MORE THAN JUST FURNITURE
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CREATING THE RIGHT OFFICE ENVIRONMENT
FURNITURE SOLUTIONS
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In today’s evolving workforce, the key to a productive, comfortable, and modern office - especially for hybrid workers - lies not in simply ordering furniture, but in curating an environment tailored to people and purpose. That’s where we come in: your partner in crafting workspace solutions that don’t just look good, but feel right. 1. WE LISTEN, DESIGN, DELIVER
4. CONSTANT INVESTMENT, CONSTANT QUALITY
Our approach starts with understanding your unique workspace needs, whether it’s maximizing space for hot-desking, ensuring acoustic privacy for focused work, or creating collaborative zones that inspire. Through expert space planning and thoughtful project management, we help you visualize an office that works for your team, today and as your hybrid model evolves. 2. MADE FOR YOU — NOT JUST SHIPPED TO YOU We partner with Dams, a renowned UK manufacturer
As your needs grow and shift, Dams evolves too. In recent months they’ve added advanced machinery - a Morbidelli drill, Homag saw, and an SCM Stefani edge bander - to boost precision and efficiency in production. Meanwhile, environmental upgrades like the Ecogate dust and fume control system are
improving air quality, reducing energy use, lowering noise and even enhancing the health of our planet. 5. A PARTNER IN YOUR ENVIRONMENT We believe that ordering furniture is about creating an environment that is right for your business. We bring in the knowledge, service, and backing of a trusted manufacturer. Dams’ in-house UK operations mean
“OVER 87 % OF THEIR PRODUCTS ARE PROUDLY MANUFACTURED IN THE UK, USING CUTTING-EDGE PRODUCTION TECHNOLOGY TO ENSURE EXCEPTIONAL QUALITY AND FASTER DELIVERIES”
with a legacy in office furniture. Over 87 % of their products are proudly manufactured in the UK, using cutting-edge production technology to ensure exceptional quality and faster deliveries - up from 82 % last year. With their in- house wood mill and upholstery
factory in Knowsley, Merseyside, they craft everything from melamine-faced chipboard essentials to soft seating, all under one roof. 3. BUILT TO LAST, BUILT RESPONSIBLY Dams’ wood mill produced over 2 million panels last year, and all wood components carry FSC ® certification, demonstrating environmental responsibility and sustainability. Their upholstery factory, opened in 2018, now manages over 100,000 soft seating and screen products annually, using Crib 5 tested foam and water-based adhesives for safety and traceability.
better stock availability and adaptability, helping avoid delays and ensuring that your standard items are almost always available from stock. We believe furniture is only part of the equation. Your workspace should be productive, comfortable, modern, and fit for hybrid working and our mission is to help you build that space, end to end. With our space planning, tailored services, and the quality and innovation of UK-made Dams furniture, we bring you solutions designed not just for your space, but for the way you work.
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universities are bustling places full of people, equipment, and endless resources to manage. Avery makes it easier to stay organised and safe with name
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badges for staff and visitors, labels to organise classrooms and supplies, and precision trimmers that make light work of displays and learning materials. It’s about giving teachers and students more time to focus on what really matters – education. MANUFACTURING In manufacturing environments, efficiency and safety are key. Avery supports this with durable, customisable name badges to ensure clear staff identification, along with hardwearing labels that track equipment, parts, and inventory even in tough conditions. Add in safety and compliance
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RETAIL In retail, first impressions and efficiency go hand in hand. Avery provides customisable cards for promotions, loyalty schemes, or gift vouchers, labels for pricing and stock management, and signage that’s easy to read and update. It’s a practical way to boost engagement with customers while keeping stores running smoothly behind the scenes. HOSPITALITY From hotels to event venues, hospitality is all about presentation and professionalism. Avery helps businesses put their best foot forward with branded name badges for staff, durable labels for inventory and orders, and bespoke cards to enhance guest experiences. Whether it’s a warm welcome at reception or clear signage for events, Avery adds polish to every detail.
RESTAURANTS Restaurants thrive on organisation and presentation too. Avery’s customisable name badges help staff look professional and approachable, while durable labels support smooth stock rotation and food safety. Bespoke cards can be used for promotions, loyalty offers, or even personalised touches that THE WORKPLACE And of course, Avery has solutions for the traditional workplace too. From ID badges that help teams stay connected, to labels for filing and storage, and cards that reinforce brand identity or client communication, Avery makes everyday organisation simple, professional, and effective.
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BE AWARE
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WHY CYBERCRIMINALS LOVE SMES – AND HOW TO STAY ONE STEP AHEAD
When you think of cybercriminals, it’s easy to picture them going after big banks, global retailers, or government systems. After all, that’s where the big money is, right? The truth is, small and medium-sized enterprises (SMEs) are just as attractive – in fact, often more so – to hackers. With limited resources, less formal security measures, and plenty of valuable data, SMEs represent the low-hanging fruit cybercriminals love to pick. Here are seven reasons SMEs are on the radar – and more importantly, what you can do about it. 1. LIMITED RESOURCES Unlike large corporations with entire teams devoted to IT security, SMEs usually have smaller budgets and fewer people to dedicate to cyber defence. That can mean fewer firewalls, weaker passwords, and slower system updates – all of which hackers see as an open invitation. Tip: Even modest investment in layered protection (like secure email filtering, anti- virus, and multi-factor authentication) can dramatically reduce risk.
KEEPING YOUR BUSINESS SAFE
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“WITH LIMITED RESOURCES, LESS FORMAL SECURITY MEASURES, AND PLENTY OF VALUABLE DATA, SMES REPRESENT THE LOW-HANGING FRUIT CYBERCRIMINALS LOVE TO PICK” 6. INDUSTRY-SPECIFIC ATTACKS Some industries are irresistible to cybercriminals. Healthcare, finance, and retail are prime examples, with rich data sets that can fetch high prices. But no sector is immune – attackers will always follow the money. Tip: Stay up to date with threats specific to your industry and tailor your defences accordingly. 7. QUICK WINS FOR HACKERS For many cybercriminals, it’s not about grand heists – it’s about speed. SMEs are seen as “easy wins” where ransomware, stolen data, or fraud can quickly deliver a payday. Tip: Build resilience. With strong backups and a clear recovery plan, you can bounce back quickly – denying hackers their prize.
2. LACK OF SECURITY EXPERTISE You’re busy running a business, not monitoring cyber threats 24/7. But attackers rely on that gap in expertise. Without in-house specialists, SMEs sometimes struggle to spot the warning signs of a breach or to put best-practice controls in place. Tip: Consider partnering with a trusted IT provider who can keep watch on your behalf and step in before small issues become major crises . 3. VALUABLE DATA Never underestimate the value of your data. From customer records to payment card details and intellectual property, SMEs hold information that’s worth money on the dark web. Hackers can sell it, use it for identity theft, or even hold it to ransom. Tip: Encrypt sensitive data and back it up securely – preferably with an “air-gapped” system that attackers can’t reach. 4. SUPPLY CHAIN WEAKNESSES SMEs are often part of bigger supply chains. Hackers know that breaching a smaller supplier can give them a backdoor into a much larger organisation. That makes SMEs an attractive target for anyone trying to “hack upwards.” Tip: Demonstrate to clients that you take security seriously. Achieving certifications like Cyber Essentials can boost confidence and credibility. 5. EMPLOYEE AWARENESS It only takes one click on a dodgy link to let criminals in. Many successful attacks happen because an unsuspecting employee opens a phishing email or downloads an infected attachment. Tip: Regular awareness training goes a long way. A well- informed team is one of your best lines of defence.
BUILDING YOUR DEFENCE The good news? You don’t need a massive corporate IT budget to stay safe. A layered approach – combining smart technology, ongoing monitoring, staff training, and secure backups – can make all the difference. Remember: cyber security isn’t just about preventing attacks. It’s also about being able to recover quickly and confidently if the worst happens. With the right safeguards in place, you can turn a potential business disaster into nothing more than a temporary inconvenience. At the end of the day, SMEs are targeted because cybercriminals assume they’ll be an easy catch. By proving them wrong, you not only protect your business but also strengthen your reputation, customer trust, and long-term success.
WINTER WARMERS
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WINTER WORKWEAR: KEEPING WARM, SAFE AND SEEN
DRESSING FROM THE BASE UP When it comes to winter workwear, layering is key. A good thermal base layer traps heat close to the body, wicking away sweat to keep you dry. Insulated mid-layers provide warmth without bulk, and waterproof outer shells complete the system by shielding against wind and rain. Don’t forget the extremities either- hands, feet and head lose heat fastest. Thermal socks, insulated gloves and warm hats are small investments that make a big difference to comfort on site or on the road. THE HI-VIS FACTOR Shorter days mean many outdoor roles are carried out in dim light or even darkness. That’s where high-visibility clothing becomes essential. Jackets, trousers and vests with reflective panels ensure workers can be seen clearly by colleagues, drivers and machinery operators. In winter, hi-vis isn’t just a compliance requirement it’s peace of mind.
As the nights draw in and the mornings grow frosty, many of us retreat to the warmth of the office or home desk. But for outdoor workers, winter brings a whole new set of challenges. Cold, wet and dark conditions can quickly sap energy, reduce concentration and, if not managed properly, compromise safety. That’s why good winter workwear is so important to Working in the cold can be unpleasant and can affect how well we perform. Reduced dexterity, slower reaction times and fatigue are all side effects of prolonged exposure to low temperatures. Add in rain, wind or poor visibility, and it’s easy to see how the risks multiply. Quality workwear acts as the first line of defence. Modern fabrics are designed not only to keep warmth in but also to let the body breathe, so you don’t overheat when working hard. Waterproof layers and sealed seams prevent rain from seeping in, while hi-vis colours and reflective strips make sure workers remain visible even on the darkest winter mornings. keep people safe, healthy and productive. WHY WINTER CLOTHING MATTERS
FOR THE OUTSIDE WORKERS
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WOMEN’S WORKWEAR ON THE RISE One of the biggest changes in recent years has been the rise in women’s workwear options. For too long, women in construction, logistics and utilities had to make do with oversized or ill-fitting gear designed for men. Not only is that uncomfortable, it can be unsafe if clothing gets caught or restricts movement. The good news is that more and more ranges are now being designed specifically for women - workwear that fits properly, feels comfortable and still provides the full protection required. It’s a welcome step forward that reflects the growing number of women working in traditionally male-dominated industries, and it’s something we’re proud to support. WORKWEAR THAT WORKS FOR YOU The best workwear should do more than just keep the cold out. It needs to: • Be durable – standing up to tough conditions day after day. • Offer flexibility – allowing movement without bulk. • Look professional – because smart, branded workwear reflects well on your business.
• Comply with standards – giving you confidence your team is properly protected. By partnering with leading manufacturers known for their quality ranges, we can supply clothing that ticks all these boxes. From hi-vis jackets and waterproof trousers to thermal accessories and women’s-fit designs, we can help you kit out your team for the months ahead. MORE THAN JUST OFFICE SUPPLIES When people think of us, they often picture paper, pens and printer cartridges. And yes, we’re proud to provide all those everyday essentials. But we also go further. We supply the workwear and protective clothing that keeps teams safe, comfortable and ready for whatever the British weather throws at them.
So whether you need to equip an entire outdoor workforce or simply replace a worn-out winter jacket, we’ve got you covered. With the right clothing, winter doesn’t have to be an obstacle—it can just be another season to work through with confidence.
WORKING FOR EVERYONE
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MAKING LIFE MORE ACCESSIBLE: OUR NEW MOBILITY RANGE
• Everyday essentials : From foldable walking frames to pill organisers and grooming aids, these products provide support in daily routines, encouraging confidence and dignity. • Bathroom aids : Safety and privacy are paramount. Raised
Everyday life is full of small routines we often take for granted – getting out of bed comfortably, moving safely around the house, or navigating the bathroom with ease. For millions of people across the UK, these simple tasks can become daily challenges without the right support. Around 24% of
the population live with a disability, with mobility issues the most common, affecting roughly 16 million people. With an ageing population, the demand for mobility solutions is growing quickly. The UK market for assistive devices was valued at over $1 billion in 2023 and is forecast to more than double by 2030. But beyond the numbers, what really matters is the difference these products can make – helping people remain independent at home, supporting inclusive workplaces, and enabling care providers to deliver better experiences.
toilet seats, adjustable commode chairs and shower stools are just some of the solutions designed to reduce risk and restore independence.
FOR MILLIONS OF PEOPLE ACROSS THE UK, THESE SIMPLE TASKS CAN BECOME DAILY CHALLENGES WITHOUT THE RIGHT SUPPORT.
These products aren’t just for healthcare providers or specialist settings. Many of our customers find they are invaluable in the workplace too – whether that’s making facilities more inclusive for staff and visitors, or ensuring a safer environment in education or public spaces. We’re proud to be part of this journey, and to bring you a carefully selected range that balances quality, practicality, and value. If you’d like to explore the full range of mobility products now available, simply get in touch – we’ll be happy to help you find the right solutions.
That’s why we’re delighted to announce that we can now supply a wide range of mobility aids. By expanding our offer, we’re helping our customers – whether businesses, carers, or individuals – find the practical solutions that make daily challenges a little easier. Our collection covers the key areas where support is often needed: • Bedroom mobility aids : Small additions, like adjustable back rests, over-bed tables, or supportive pillows, can transform comfort and independence for those with limited movement.
FESTIVE CHEER
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TOP TEN OFFICE TIPS FOR A SMOOTH-RUNNING CHRISTMAS
6. FILE BEFORE YOU FEAST There’s nothing worse than starting January with piles of paperwork. A sturdy Leitz lever arch file or Rexel shredder means you can file what you need and dispose of what you don’t before heading home for the holidays. 7. WRAP IT UP EFFICIENTLY Secret Santa, office hampers, client gifts – wrapping is unavoidable. A trusty roll of Sellotape will see you through everything from brown boxes to glittery gift wrap. 8. BRIGHTEN THE BOARDROOM Meetings in December can feel a little flat. A set of Sharpie markers adds some festive flair to flipcharts or brainstorming sessions. Think of it as adding tinsel to your ideas. 9. PLAN FOR THE NEW YEAR December is a great time to map out 2025 projects. Set aside a quiet half-hour with your planner, highlight priorities, and break them down into manageable chunks. That way, you’ll return in January with a clear head.
As an office efficiency trainer, I’ve seen first-hand how the festive season can put extra pressure on teams. Deadlines don’t pause for Christmas jumpers, and the to-do list only seems to grow longer as the year winds down. But with a little organisation and the right tools, December can feel less like a sprint and more like a celebration. Here are my top ten tips to keep your office running smoothly this Christmas. 1. MAKE YOUR LISTS – AND CHECK THEM TWICE The humble notebook is still one of the most powerful tools for focus. I always keep a Pukka Pad on my desk for project lists, gift reminders, and last-minute festive jobs. Writing it down means less mental clutter. 2. CAPTURE IDEAS ON THE FLY
When you’re dashing between meetings and mince pies, inspiration can strike at any moment. Keep Post-it Notes handy – whether it’s a reminder for the office Secret Santa or a bright note on someone’s monitor to spread a little festive cheer. 3. LABEL TO STAY SANE With end-of-year archiving, party
10. DON’T FORGET THE PEOPLE Efficiency isn’t just about products; it’s about people. Take time to thank your colleagues, share a festive treat, or write a personal note. A smooth- running office is one where morale is as high as productivity.
decorations, and parcels flying about, labels are a lifesaver. A DYMO label maker keeps everything in its place – from storage boxes to kitchen cupboards. 4. PROTECT YOUR POSTURE Long days at the desk can feel even heavier in December. I recommend a back support from
With the right mix of organisation, teamwork, and a little help from trusted office supplies, your Christmas workload won’t feel quite so heavy. And who knows – you might even find time to relax and enjoy the season.
Fellowes to keep posture in check. Small adjustments like this can make a big difference to comfort and productivity. 5. STOCK UP ON ESSENTIALS Christmas is no time to run out of pens. A tin of Pilot Pens or
Pentel EnerGel on every desk ensures smooth writing for cards, lists, and signing off year- end reports.
SUPPORT L CAL
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